How Product Service & Repair Works
ORMS understands that your product is very important to you. To expedite servicing your product, you may request more info by sending an email to our service department, or phone us on our dedicated service line.
Email our service department: firstname.lastname@example.org
Contact our service department telephonically: 021 - 469 1962.
Our instore service co-ordinator, Jenine is ready to assist you with your queries.
Get a Product Repaired by ORMS
Send to ORMS Directly
For service, please post or courier your repair directly to us with a copy of your tax invoice and letter explaining what the problems might be.
Drop off at one of our Branches
You may physically drop off your product at either our Cape Town or Durbanville branches.
Have Your Product Repaired by an independent Authorized Repair Centre
You may also take your product directly to one of the local Authorized Repair Centres and by producing your tax invoice you can also have your product repaired under warranty within 1 year of purchase.
(Please note, these Authorized Repair Stations are independent businesses and prices quoted by them are at their discretion if the product is out of the warranty period.)
View the list of independent Authorized Repair Centres:
Contact Canon Product Repair Centre
Cameratek Jhb 011 - 251 2400
Cameratek C.T 021 - 552 2206
Contact Nikon Product Repair Centre
Foto Distributors Jhb 0861 164 566.