- Canon EOS-1D X Mark III DSLR Camera Body
Canon EOS-1D X Mark III DSLR Camera Body
Canon adds the latest flagship Pro Canon EOS-1D X Mark III DSLR camera to its range, a camera that’s highly respected by Pro wildlife and sports photographers. Sporting an impressive DIGIC X Processor, combined with an updated 20.1MP full-frame Image Sensor to produce quality images at all times. The camera also improves in various ways, with a new era in Autofocus speed and accuracy that consists of a brand-new AF sensor, along with 28 times more resolution than the 1D X Mark II; updated CMOS Sensor and DIGIC Processors; advanced AF algorithms for unparalleled focus tracking, regardless of the situation. An advantage added to Live View and Video is Dual Pixel CMOS AF that covers approximately 90x100 percent of the sensor with 525 AF areas.
It only gets better with all the advanced technology built-in, only to produce astonishing stills and video, even if ISO is taken to higher levels, quality will remain along with 4K video at 60p and even the options of capturing RAW video or 10-bit video with Canon Log, both recorded internally to CFexpress cards. Other features include high speed camera communications such as Wi-Fi, Bluetooth Low Energy and GPS. Other performance improvements include a blistering 16fps frame rate with the optical viewfinder and 20fps when utilising either the mechanical or electronic shutter in live view mode with full AE and Autofocus; 5.5K RAW internal video recording; no crop in 4K or RAW video recording.
- EOS 1D X III
- EOS 1D X Mark III
- EOS 1D X Mark 3
- EOS 1D X Mk III
- EOS 1DX III
- EOS 1DX Mark III
- EOS 1 DX Mk III
- EOS 1 DX III
- EOS 1 DX Mark III
- EOS 1 DX Mk III
- EOS 1 DX Mk 3
- EOS 1-DX III
- EOS 1-DX Mark III
- EOS 1-DX Mark 3
- EOS 1-DX Mk III
- 20.1MP Full-Frame CMOS Sensor
- DIGIC X Image Processor
- EOS iTR AF X 191-Point AF System
- Dual Pixel CMOS AF, 525 Selectable Areas
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Remarkable Image Quality with 20.1MP Image Sensor and DIGIC X Image Processor
With an updated Image Sensor, sporting a 20.1MP full-frame CMOS Image Sensor, the 1D X Mark III DSLR Camera from Canon is capable of producing absolutely astonishing image quality. Improving on various specifications: the sensor is paired with a brand-new designed low pass filter, which is used to eliminate moiré and other aliasing for an enhanced and clean image. The DIGIC X Image Processor also contributes to an enhanced and blistering 20 fps of continuous shooting of up to 1000 frame sequences; and allowing you to boost your ISO sensitivity range up to 819200 to perform well in low-light conditions and image quality will still remain. However, it affords a broad native sensitivity range of ISO 100-102400.
Incredible 4K and 5.5K RAW Video Recording
Thanks to its updated DIGIC X Image Processor and incredible image sensor, the Canon EOS 1D X Mark III Camera is capable of capturing astonishing video footage that will fit right in and allow new levels of image quality. The EOS-1D X Mark III allows you to record oversampled DCI 4K/60p video internally by utilising its full width of the sensor, allowing the lens to see the exact same when capturing stills. Capture in either 17:9 DCI or 16:9 UHD Aspect ratios and record the results either in H.264 codec or as 10-bit H.265 codec when using Canon Log. However, when recording like this – you will notice low contrast, so its best to then colour grade in post-production.
You can also record outstanding 5.5K Raw video footage internally to its CFexpress cards, where you won’t lose image quality at all. This will leave you with more natural colour gradation and more dynamic range, such as detail in highlights and shadows that are 12 stops apart.
5-Axis Image Stabilisation
Built-in to the robust Canon EOS-1D X Mark III is an effective 5-Axis Image Stabilisation, which is great for when you’re filming handheld, enabling smooth video footage by smoothing out shake that’s caused by camera movement. Additionally, there’s an enhanced mode that will be able to recognise and correct kinds of motion encountered when operating the camera, and tracking a moving subject.
Intelligent Autofocus that will Blow your Mind
With enhanced and advanced technology built-in to this powerhouse Canon EOS-1D X Mark III DSLR camera, you’ll be able to capture images with outstanding clarity and sharpness, which is all thanks to deep learning AF algorithms that’s capable of recognising all kinds of situations, such as allowing it to track faces that are hidden by goggles or a helmet. Specifically designed to deliver speed, accuracy and precision at all times, regardless of how fast the action moves, the Canon EOS-1D X Mark III DSLR camera has been designed to beat it.
Incorporating a mirror system into the Canon EOS-1D X Mark III camera ensures that the camera is capable of focusing accurately at high continuous shooting speeds. How it functions: the mirror has been designed to return as quickly as possible to their resting positions between each shot and with no mirror bounce taking place, if they are to continue to direct light onto the Autofocus sensor. Additionally, this is something that takes place up to 16 times every second when capturing images.
Dual Pixel CMOS AF
The Dual Pixel CMOS AF System enables the Canon EOS-1D X Mark III Camera to be utilised as a mirrorless camera, where as in Live View mode – the autofocusing is performed by Canon’s well-known Dual Pixel CMOS AF system. Specifically designed to turn virtually every pixel on the camera’s sensor into a remarkable imaging pixel and a phase-detection AF pixel. It can also operate quickly when recording video, capturing stills, and for tracking moving objects around the frame. The reason for implementing it into the Canon EOS-1D X Mark III Camera is specifically to recognise focus-capable pixels over the whole height of the frame and over 90% of its width.
Continuous Shooting of up to 20 fps
The Canon EOS-1D X Mark III with all its advanced technology ensures that you can capture up to 20 fps when shooting in live view mode, which can be done either by utilising its mechanical shutter to photograph motion smoothly or the electronic shutter for absolutely silent shooting. However, making use of the camera’s optical viewfinder, the continuous shooting rate is 16 fps which is major achievement for a DSLR camera. Additionally, the Canon EOS-1D X Mark III’s shutter is rated for 500 000 shots, and offering new levels of speed and reliability that will keep you confident and going, regardless of when the pressure strikes.
Dual CFexpress Card Slots
You’ll never run out of storage with the 1D X Mark III Camera, as it uses CFexpress – the next generation of storage from the Compact Flash Association. Design to take the punch, featuring significantly higher write speeds, which will enable 20 fps shooting in RAW and JPEF mode for an incredible 1000 shots without the camera buffering, and also allowing internal 5.5K RAW video recording. As per feedback from professional photographers: its possible of storing your stills to one card and video files to the other card.
Hyper-Accurate Exposure Metering
Featuring a dedicated 400k RGB+IR metering sensor in the 1D-X Mark III from Canon, enables enhanced exposure accuracy, with 400 000 pixels grouped into 216 metering zones. When utilising the camera’s optical viewfinder, its brightness is assessed in each zone and exposure is carefully calculated with exact accuracy.
Stay Connected with Wireless Networking
The Canon EOS-1D X Mark III Camera allows you to constantly stay connected to your smart devices and computers, especially if you want files to be transferred over really quickly. This is all thanks to built-in Wi-Fi, and the Camera Connect app and Digital Photo Professional Express App that allows you to browse, edit, retouch your images accordingly and to transmit photos when you’re on the move. Your device can also be utilised as a remote control for the camera, allowing you to compose on the devices screen, changing the camera settings from a distance and also allowing you to shoot stills and video in your comfort space while having your camera setup.
- A built-in 3.2” 2.1m-dot LCD Touchscreen, providing photographers with an intuitive control over playback and menu navigation, as well as for framing accurately.
- Utilising the LP-E19 rechargeable lithium-ion battery ensures that you’ll get more out, with enhanced performance and more still images of up to 1210 shots on a single charge compared to previous 1D cameras.
- The design features a solid magnesium alloy body, making it dust- and weather-resistant – which is suitable for operating in inclement weather conditions.
- EOS iTR AF X autofocus system, that used 191 points for quickly and accurately acquiring focus.
- To achieve wired connectivity, the Canon EOS-1D X Mark III Camera allows you to connect either via USB Type-C, mini HDMI, headphone, microphone, an N3 remote, as well as Ethernet ports that are built-in.
- CR3 RAW Files - Can be shot uncompressed for maximum image quality with huge dynamic range and 16 384 gradations per colour channel, or shot as compressed, to save up to 40% file size with very noticeable drop in image quality.
36 x 24 mm CMOS
Approx. 20.1 M
Approx. 21.4 M
Built-in/Fixed with Self Cleaning Sensor Unit
Colour Filter Type
EF (excludes EF-S/EF-M lenses)
1.x Multiplication with EF lens fitted
TTL secondary image-forming phase-difference detection using AF-dedicated sensor
AF System / Points
191 Point/155 f/4 cross-type AF points inc 1 dual cross type at f/2.8
The number of cross-type AF points will differ depending on the lens.
AF working range
EV -4 to 21 (at 20°C & ISO 100)
AF Point Selection
Automatic selection: 191 point AF (inc face tracking and Eye AF)
Manual selection: Single point AF (selectable points all points, 61, 15, 9 or cross type only points selectable)
Manual selection: Spot AF
Manual selection: AF point Expansion 4 points (up, down, left, right)
Manual selection: AF point Expansion surrounding 8 points
Manual selection: Zone AF
Manual selection: Large Zone AF
AF points can be selected separately for vertical and horizontal shooting
Selected AF point display
Superimposed in viewfinder and indicated on LCD panel
Locked when shutter button is pressed half way or AF ON is pressed in One Shot AF mode.
AF Assist Beam
Emitted by an optional dedicated Speedlite
Selected on lens
Manual: Enter adjustment level +/- 20 steps
Adjust all lenses by same amount
Adjust up to 20 lenses individually
Adjust per lens serial number
400,000-pixel RGB+IR metering sensor, 384-zone metering
(1) Evaluative metering (linked to All AF point)
(2) Partial metering (approx. 6.2% of viewfinder at centre)
(3) Spot metering: Center spot metering (approx. 1.5% viewfinder at centre)
AF point-linked spot metering
(4) Centre weighted average metering
EV 0-20 (at 23°C with 50 mm f1.4 lens ISO 100) EV -3-20 in Live and movie
Auto: Operates in 1-shot AF mode with evaluative metering when focus is achieved
Manual: By AE lock button in all exposure modes
+/-5 EV in 1/3 or 1/2 stop increments (can be combined with AEB).
2, 3, 5 or 7 Shots +/-3 EV 1/3 or 1/2 stop increments
Yes. Flicker detected at a frequency of 100 Hz or 120 Hz. Maximum continuous shooting speed may decrease
ISO Speed Equivalent
Stills: 100-102400 (in 1/3-stop increments) ISO can be expanded to L: 50 or H1: 204800, H2: 409600, H3: 819200 (selected in Custom Function)
Vertical-travel mechanical focal-plane shutter, electronically controlled at all speeds/Sensor Electronic shutter
30 - 1/8000 sec. (1/3 stop increments), Bulb
Soft touch electromagnetic release
Auto white balance with the imaging sensor
Auto (Ambience priority/White Priority), Daylight, Shade, Cloudy, Tungsten light, White Fluorescent light, Flash, Custom, Colour Temperature Setting
White balance compensation:
1. Blue/Amber +/-9
2. Magenta/Green +/-9.
+/-3 levels in single level increments
3, 2, 5 or 7 bracketed images per shutter release
Selectable Blue/Amber bias or Magenta/Green bias.
-3 to +1 dpt
Quick-return all surface half mirror
AF information: Single/Spot AF points, AF Frame, AF status, Focus indicator, AF mode, AF point selection, AF point registration
Exposure information: Shutter speed, aperture value, ISO speed (always displayed), AE lock, exposure level/compensation, flash metering, spot metering circle, exposure warning, AEB, metering mode, shooting mode, time
Flash information: Flash ready, high-speed sync, FE lock, flash exposure compensation, red-eye reduction light.
Image information: Card information, maximum burst (2 digit display), Highlight tone priority (D+).
Composition information: Crop area, Aspect ratio, Grid, Electronic level
Other information: Battery check, Warning symbol, Flicker Detection, drive mode, white balance, JPEG/RAW indicator
Depth of field preview
3.2" (8.01 cm) TFT, approx. 2.1 million dots
Viewing Angle (horizontally/vertically)
Anti-reflection and Solid Structure
Auto: Using external ambient light sensor
Manual: Adjustable to one of seven levels
4 color tone Adjustable settings
(1) Quick control Screen
(2) Camera settings
(3) Dual Axis Electronic Level
(4) Custom Quick control screen
E-TTL II Auto Flash, Metered Manual
Flash Exposure Compensation
+/-3 EV in 1/3-stop increments with EX series Speedlites
Flash Exposure Bracketing
Yes, with compatible External Flash
Flash Exposure Lock
HotShoe / PC terminal
Second Curtain Synchronisation
External Flash Compatibility
E-TTL II with EX series Speedlites, wireless multi-flash support
External Flash Control
via camera menu screen
Program AE, Shutter priority AE, Aperture priority AE, Manual, 3x Custom settings
Auto, Standard, Portrait, Landscape, Neutral, Faithful, Monochrome, Fine Detail, User Defined (x3)
sRGB and Adobe RGB
Clarity (8 levels)
Highlight Tone Priority (2 settings)
Auto Lighting Optimizer (4 settings)
Long exposure noise reduction
High ISO speed noise reduction (4 settings)
Lens optical correction:
- Peripheral illumination correction (stills and video)
- Chromatic aberration correction (stills and video)
- Distortion correction (during or after still photo shooting)
- Diffraction correction (stills and video)
- Digital Lens Optimizer (during or after still photo shooting)
Resize to M1, M2 or S
RAW image processing - during image Playback only
Crop images/rotate (3:2, 16:9, 4:3, 1:1, 2:3, 9:16, 3:4 ratios)
Single, Continuous L, Continuous H, Self timer (2s+remote, 10s+remote), S single soft shooting, continuous soft shooting
Max. Approx. 16ps.
Max. 20 fps in Live View mode with mirror locked up with exposure and AF tracking
(speed maintained for unlimited number of JPEGs or over 1000 RAW images)
Live View Mode
Electronic viewfinder with image sensor
Approx. 100% (horizontally and vertically)
For Stills 29.97 fps/for Movies 59.94 fps/29.97 fps (NTSC) 50.00 fps/25.00 fps (PAL)
Manual Focus (Magnify the image 5x or 10x at any point on screen)
Autofocus: Dual Pixel CMOS AF (Face+Tracking
Expand AF area:
Expand AF area: Around
Large Zone AF: Vertical
Large Zone AF: Horizontal)
Real-time evaluative metering with image sensor (384-zone)
Partial metering (approx. 5.8% of Live View screen)
Spot metering (approx. 2.9% of Live View screen)
Center-weighted average metering
Active metering time can be changed
Grid overlay (x3), Basic shooting information, Detailed shooting information, Histogram, Electronic Level
Still Image Type
JPEG: 10 compression options
HEIF: 10 compression options (10bit 422 BT2100)
RAW: RAW, CRAW
Complies with Exif 2.31 and Design rule for Camera File system 2.0
Complies with Digital Print Order Format [DPOF] Version 1.1
RAW+JPEG simultaneous recording
Yes, any combination of RAW + JPEG/HEIF possible, separate formats to separate cards possible
JPEG/HEIF: (L) 5472x3648, (M1) 4368x2912, (M2) 3648x2432, (S) 2736x1824
RAW: (RAW/C-RAW) 5472x3648
New folders can be manually created and selected
(1) Consecutive numbering
(2) Auto reset
(3) Manual reset
RAW: CRM 12bit Audio: Linear PCM
MP 4 Video: 4K (8bit MPEG4 AVC/H.264, 10bit MPEG4/HEVC with Canon log), Full HD - MPEG4 AVC/H.264, Audio: Linear PCM
MP4 Video: Full HD IPB light - MPEG4 AVC/H.264, Audio: AAC
4K RAW (5496x2904) - (23.98, 24, 25, 29.97, 50, 59.94 fps)
4K DCI (17:9) - 4096x2160 (23.98, 24, 25, 29.97, 50, 59.94 fps) intra or inter frame
4K UHD (16:9) - 3840x2160 (23.98, 25, 29.97, 50, 59.94 fps) intra or inter frame
4K DCI cropped (17:9) - 4096x2160 (23.98, 24, 25, 29.97, 50, 59.94 fps) intra or inter frame
Full HD (16:9) - 1920x1080 (23.98, 24, 25, 29.97, 50, 59.94 fps) intra or inter frame plus IPB light
Yes: RAW to card in slot 1 Proxy (MP4) to card in slot 2
Colour Sampling (Internal recording)
4K - YCbCr4:2:2 (8-bit)
Full HD/HD - YCbCr4:2:0 (8-bit)
Yes Log 1
4K and Full HD - Max duration 29 min 59 sec. (excluding High Frame Rate movies). No 4GB file limit with exFAT CF card.
High Frame Rate Movie
MOV Video: Full HD - 1920x1080 at 100 fps or 119.9 fps
Recorded as 1/4-speed slow motion movie
Single scene maximum recording up to 7 min 29 sec.
4K Frame Grab
8.3-megapixel JPEG still image frame grab from 4K movie possible
Bitrate / Mbps
5.5K RAW: (50/59.94p) Approx. 2600 Mbps (30/25/24/23.98p) Approx. 1800 Mbps
Canon Log off (H264 MP4)
4K DCI (50/59.94p): ALL-I Approx. 940 Mbps, IPB Approx. 230 Mbps
4K DCI (29.97p/25.00p/24.00p/23.98p): ALL-I Approx. 470 Mbps, IPB Approx. 120 Mbps
4K DCI cropped (50/59.94p): ALL-I Approx. 940 Mbps, IPB Approx. 230 Mbps
4K DCI cropped (29.97p/25p/24.00p/23.98p): ALL-I Approx. 470 Mbps, IPB Approx. 120 Mbps
4K UHD (50/59.94p): ALL-I Approx. 940 Mbps, IPB Approx. 230 Mbps
4K UHD (29.97p/25p): ALL-I Approx. 470 Mbps, IPB Approx. 120 Mbps
Full HD (119.90p/100p): ALL-I: Approx. 360 Mbps
Full HD (59.94p/50.00p): ALL-I: Approx. 180 Mbps
Full HD (59.94p/50.00p): IPB Approx. 60 Mbps
Full HD (29.97p/25p): ALL-I: Approx. 90 Mbps
Full HD (29.97p/25p): IPB: Approx. 30 Mbps
Full HD (29.97p/25p): IPB light: Approx. 12 Mbps
Canon Log on (H265 MP4)
4K DCI (50/59.94p): ALL-I Approx. 1000 Mbps, IPB Approx. 340 Mbps
4K DCI (29.97p/25.00p/24.00p/23.98p): ALL-I Approx. 470 Mbps, IPB Approx. 170 Mbps
4K DCI cropped (50/59.94p): ALL-I Approx. 1000 Mbps, IPB Approx. 340 Mbps
4K DCI cropped (29.97p/25p/24.00p/23.98p): ALL-I Approx. 470 Mbps, IPB Approx. 170 Mbps
4K UHD (50/59.94p): ALL-I Approx. 1000 Mbps, IPB Approx. 340 Mbps
4K UHD (29.97p/25p): ALL-I Approx. 470 Mbps, IPB Approx. 170 Mbps
Full HD (119.90p/100p): ALL-I: Approx. 470 Mbps
Full HD (59.94p/50.00p): ALL-I: Approx. 170 Mbps
Full HD (59.94p/50.00p): IPB Approx. 90 Mbps
Full HD (29.97p/25p): ALL-I: Approx. 135 Mbps
Full HD (29.97p/25p): IPB: Approx. 45 Mbps
Full HD (29.97p/25p): IPB light: Approx. 18 Mbps
Built-in stereo microphones (48 kHz, 16-bit x 2 channels)
External Monitor only, External Monitor only without information display or Simultaneous on camera and external monitor
4K and Full HD recording, uncompressed YCbCr 4:2:0, 8-bit BT709, or YCbCr 4:2:2, 10-bit BT2020 with Canon Log sound output via HDMI is also possible
Dual Pixel CMOS AF with Face Detection and Tracking AF, Movie Servo AF Manual Focus
100-25600 (in 1/3-stop increments) ISO can be expanded to or H1: 51200, H2: 102400, H3: 204800 (selected in Custom Function)
Movie Digital IS
Yes, image area when enabled: reduced by 10%
Built in - Longitude, Latitude, Elevation, Coordinated Universal Time
• GPS satellites (USA)
• GLONASS satellites (Russia)
• Quasi-Zenith Satellite Michibiki (Japan)
38 Custom Functions
Author, copyright, Image rating (0-5 stars) GPS, Rating, IPTC (registered with EOS Utility/browser remote)
LCD Panel (EL) / Button Illumination
Water / Dust resistance
Intelligent Orientation Sensor
1.5x - 10x
(1) Single image with information (2 levels)
(2) Single image
(3) 4 image index
(4) 9 image index
(5) 36 image index
(6) 100 image index
(7) Jump Display
(8) Movie edit
(9) Raw processing
Image Erase Protection
Erase protection of one image at a time, folder or card
Single image, selected, folder, card or all unprotected
2 or 10 sec.
(1) Shooting Menu 1 - 4 (separate photo/video)
(2) AF menu 1 - 5
(3) Network 1
(4) Playback menu 1 - 3
(5) Setup menu 1- 5
(6) Custom functions 1- 9
(7) My Menu (1-5 user selectable)
English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Romanian, Ukraine, Turkish, Arabic, Thai, Simplified Chinese, Traditional Chinese, Korean, Indonesian, Malaya and Japanese.
Update possible by the user. (Camera, Lens, WFT, External Speedlite)
USB 3.1 Gen 2 (PTP)
Wireless LAN (IEEE802.11b/g/n) (2.4 GHz only), with Bluetooth support Features supported - EOS Utility, Smartphone, Upload to Web
HDMI (mini), External microphone (Stereo mini jack) Headphone Jack, RJ-45, N3 remote release terminal, Flash PC connector
CFexpress 1.0 Type B
Supported Operating System
Windows 8.1 and Windows 10 (tablet mode not supported)
Mac OS 10.14 (Mojave)
Mac OS 10.13 (High Sierra)
Mac OS 10.12 (Sierra)
OS X 10.11 (El Capitan)
EOS Utility 3, Picture Style Editor, WFT utility, Camera connect app (iOS/Android)
Digital Photo Professional 4, Digital Photo Professional Express for iPad (RAW Image Processing),
Rechargeable Li-ion Battery LP-E19, LP-E4N
(LP-E19 battery supplied)
Viewfinder shooting Approx. 2850 (at 20°C)
Viewfinder shooting Approx. 2360 (at 0°C)
Live View shooting Approx. 610 (at 20°C)
Live View shooting Approx. 530 (at 0°C)
4K movie recording Approx. 2 hr 20 mins (at 20°C) (movie Servo AF disabled)
Automatic displayed in 6 levels
Power turns off after 1, 2, 4, 8, 15 or 30 mins.
AC Power Supply
Power adapter AC-E19/DR-E19
All EF lenses (excludes EF-S lenses)
Canon Speedlites (90EX, 220EX, 270EX, 270EX II, 320EX, 380EX, 420EX, 430EX, 430EX II, 430EX III, 470EX AI, 550EX, 580EX, 580EX II, 600EX-RT, 600EX, 600EX-II RT, EL 100, Macro-Ring-Lite MR-14EX, Macro-Ring-Lite, MR-14EX II, Macro Twin Lite MT-24EX, Speedlite Transmitter ST-E2, Speedlite Transmitter ST-E3-RT)
Remote Controller / Switch
Remote control with N3 type contact and Speedlite 600EX-II RT
Power Supply & Battery Chargers
Battery Pack LP-E19, Battery Pack LP-E4N, Battery charger LC-E19, Power Adapter AC-E19/DR-E19
Wireless File Transmitter WFT-E9, Eyecup Eg, Eg-series Dioptric Adjustment Lens with Rubber Frame Eg, Anti Fog Eyepiece Eg, Angle Finder C, Hand Strap E1/E2
PRODUCT WARRANTY INFORMATION
1. What warranty comes with the goods purchased ?
All products excluding batteries sold by Orms are covered by a minimum of a one year local warranty, reckoned from the date of purchase, to protect you against manufacturing defects.
Canon IXUS, PowerShot compact cameras are covered by a full 1 Year Warranty
Canon DSLR and Mirrorless cameras are covered by a full 2 Year Warranty.
Canon video cameras including Legria and X-series are covered by a full 1 Year Warranty.
Nikon compacts excluding the Coolpix P900 are covered by a full 1 Year Warranty.
Nikon DSLR's including the CoolPix P900 and are covered by a full 2 Year Warranty.
Panasonic cameras and lenses are covered by a full 2 Year Warranty.
Fujifilm cameras are covered by a 2 Year Warranty.
SIGMA & TAMRON LENSES
Sigma and Tamron products are covered by a 3 Year Warranty.
LEXAR & SANDISK MEMORY CARDS
Lexar and Sandisk memory cards are covered by a Limited Lifetime Warranty.
Lowepro's Limited Original Owner Warranty covers defects in materials and workmanship during the useful life of the product. The warranty does not cover damage caused by improper care.
USED GEAR PURCHASED FROM ORMS
All used gear sold by ORMS is supplied with a 6 Month Warranty.
REFURBISHED GEAR PURCHASED FROM ORMS
All refurbished gear sold by ORMS is supplied with a 12 Month Warranty.
2. My product has gone faulty, now what ?
Please contact our service division straight away on 021 - 469 1962 and notify them of the fault. You may also e-mail them at firstname.lastname@example.org
1. If a product is defective / faulty, ORMS will replace the product within a 10 day period deemed from the date of receiving the product. ORMS will also cover the shipping costs within the borders of South Africa.
2. During the warranty period, Orms will arrange collection of the faulty item, facilitate the repair and then ship the product back to the customer, bearing all risks and costs.
Orms is not obliged to repair products that fall outside of the manufacturers warranty period, or products that are damaged accidentally, however Orms in seeking to deliver the highest standard of customer service will gladly assist the customer in having the product repaired via the network of repair agents with which Orms has business dealings.
1. FREE Standard Shipping
Free Economy Shipping is available on all orders exceeding R1 000. (T&C's apply)
*Terms and conditions to qualify for free shipping:
- Shipping may only be to a physical address within the borders of South Africa. No P.O Box's allowed.
- Shipping to outlying or remote areas like farms and game reserves may attract an additional fee.
- The delivery time to city areas is usually between 2 and 4 working days*. This excludes weekends and public holidays.
*Reckoned from time of dispatch to time of arrival to client. This is an estimate and not guaranteed.
2. Aramex Courier Service (local)
We use Aramex couriers as our preferred method of delivery.
With sophisticated track and trace equipment, you can pinpoint exactly where your parcel is, from the moment it is dispatched by us, until it's safely handed over to you the recipient.
Your parcel is well packaged and bubble wrapped before delivery. We also fully insure your parcels contents for the journey to your door.
We charge a flat-rate for shipping and the charges are per order.
- Express Shipping to Main Cities @ R 150.00 incl. VAT (ETA of 1-2 Business Days)* - Main Cities are: Cape Town, Johannesburg, Pretoria, Durban, Port Elizabeth and East London. Other cities/towns will take more than 1-2 delivery time.
- Standard Shipping @ R 80.00 incl. VAT (ETA of 2-4 Business Days)* - To all areas.
*Reckoned from time of dispatch to time of arrival to client. This is an estimate and not guaranteed. This period does not include Saturdays, Sundays and public holidays. The base price of R80.00 incl. VAT is for a parcel up to 10kg in Volumetric and Physical weight. Should the item/s exceed this weight, we reserve the right to increase the shipping charge accordingly.
Please Note: The above prices quoted are for ordering online through the ORMSdirect website only. A different rate will be quoted if handled manually through our camera sales department. Our delivery service only runs from Monday to Friday. Saturday morning deliveries can be done by special arrangement only and at an additional charge. Please contact email@example.com to arrange. We reserve the right to re-quote the delivery fee should this become too expensive.
3. DHL Express Courier Service (International)
International orders are generally subject to local import duties and taxes (VAT)
Orms is not responsible for, nor can we offer, any specific advice regarding any customs related fees that you may incur. For specific information, please consult with your local government import office.
Privacy: Your privacy is important to us. We strive to exceed your expectations for privacy. Cross-border shipments are subject to inspection by customs authorities. We may also be called upon to provide certain order, shipment, and product information to our international carriers. Carriers may communicate such information to customs authorities for the purpose of facilitating customs clearance and compliance with local laws.
International shipments are quoted on a per order basis depending on the size and weight of the parcel shipped.
4. Collect & Collect from Orms Shop in Cape Town / Bellville
You are welcome to place your order online, pay for it and collect it from our Cape Town or Bellville branches. You will need to bring in a print out of the order for collection. Please ask for online sales on arrival.
Orms Shop - Cape Town
Shop 5, Roeland Square
Upper Canterbury Street
Gardens, Cape Town, 8001