Canon EOS R Full Frame Mirrorless Camera with 24-105mm Lens & RF Adaptor

The Canon EOS R is an all new sophisticated and powerful full frame mirrorless camera that sets new standards and opens up exciting possibilities to those seeking to capture their creative visions. With advanced features, including an amazing 30.3 MP CMOS Sensor, all packed in a smaller package.

The EOS R camera from Canon features a new 12-pin RF mount with an inner diameter of 54mm and a flange focal distance of 20mm – making room for the brand-new lenses.

Powerful features include an ISO Range from 100 to 40 000 (extended ISO: 50, 51200, 102400); a 3.15-inch horizontal-swivel touchscreen – making it perfect for video vlogging; OLED colour electronic viewfinder with about 100% coverage; 4K video recording at 30 fps; a maximum of 5,655 Autofocus Points when selected with cross keys and 3 different Focusing Modes; Wi-Fi compatible - allowing you to communicate with a smartphone, where you can view, control and receive images from your smartphone; 8 fps with continuous shooting and it features Dual pixel RAW support – all packed into a compact body to produce the highest image quality needed.

  • 30.3 Megapixels CMOS Full-Frame Sensor
  • DIGIC 8 Image Processor
  • Dual Pixel CMOS AF, 5655 AF Points
  • 3.69m-Dot OLED Electronic Viewfinder
  • 3.15" 2.1m-Dot Swivel Touchscreen LCD
  • Expanded ISO 50-102400, 8 fps Shooting
  • 4K (3840 x 2160) up to 30p
  • Video Codec – MPEG4/AVC/H.264 – ALL-I or IPB
  • Dual Pixel AF
  • UHD 4K30 Video; C-Log & 10-Bit HDMI Out
  • Wi-Fi and Bluetooth, SD UHS-II Card Slot
  • Multi-Function Bar, Dual Pixel RAW
  • RF 24-105mm f/4L IS USM Lens
In stock
SKU
3075C058AA
R54,695.00
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Canon EOS R Full Frame Mirrorless Camera with 24-105mm Lens & RF Adaptor

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30.3 megapixel full frame CMOS sensor

The EOS R is Canon's first full frame mirrorless camera and sports an 30.3MP CMOS Sensor. The large megapixel count of the sensor will provide ample resolution for large prints, even when cropping or recomposing; while the large physical size of the senor will provide exceptional low light performance, dynamic range, and overall image quality.


Dual pixel RAW support

Each of the Canon EOS R's 30 million pixels is made up of two photodiodes which can be used together or individually. This technology enables the creation of Dual Pixel RAW files which contain a pair of images shot from two very slightly different points of view. When processed using Digital Photo Professional software, Dual Pixel RAW files allow photographers to perform one of three types of unique adjustments. Image Micro-adjustment allows the position of maximum sharpness to be adjusted which is great for fine-tuning portrait images. Bokeh Shift allows out-of-focus highlights to be shifted horizontally so they coincide better with in-focus elements, and ghosting reduction can be used to reduce the appearance of artefacts like flare.


Anti-flicker Function

The Canon EOS R features a camera’s anti-flicker function that detects the frequency and phase of a light source’s flicker and captures images near the point of peak brightness when the subject is most likely to be properly illuminated.


Accurate and Pin-Sharp Focusing

With an advanced phase detection system and the powerful full-frame 30.3 Megapixel Dual Pixel CMOS AF sensor that’s been incorporated into the Canon EOS R Mirrorless Camera, you’ll be able to select between 5655 Autofocus positions. With this system, it uses majority of the sensors pixels (80% from the horizontal pixels and 100% of the vertical), which leads to an impressive super-fast autofocus system – which performs exceptionally well when capturing stills as well as smooth focus tracking when recording video.


High Precision, High-Magnification Electronic Viewfinder

The Canon EOS R Mirrorless Camera features an 0.5-inch Organic EL electronic viewfinder. With the dedicated lens elements, it helps achieve clear, high resolution image showing 100% of the image area that can be viewed in lighting conditions, an even in bright conditions. The viewfinder also allows you to take photos knowing exactly how the image will turn out when changing the settings accordingly.


54mm Diameter Mount

The Canon EOS R mirrorless system features a newly design RF mount, which was the best choice to incorporate the large diameter 54mm RF mount to achieve faster autofocus and high-speed communication between the camera and the lens.


Ergonomic Design

The perfect compact and ergonomic design, being the Canon EOS R Mirrorless Camera, which you’ll find comfortability from the time you place them into your hands. It features the very same style hand grip that all DSLR models have. Controls are very easy to access, as well as the LCD menu system which will be similar and familiar to most EOS users.


3.15-inch Vari-Angle Touch Screen

Enjoy a bright and clear LCD 3.15-inch Vari-angle touch screen on the Canon EOS R camera, as it features an impressive 2.1 million dots to render high resolution image quality and when recording movies – you’ll achieve sharpness and clarity. The LCD’s colour tone can also be changed accordingly to help you match your shots just the way you want it to a specific scene.


Weather-Sealed Body

The Canon EOS R Full Frame Mirrorless Camera is Canons most weather resistant mirrorless camera available to date, as features a durable magnesium alloy body, that offers an impressive high standard of protection. The body structure makes it advanced dust and moisture resistant – allowing you to shoot in most weather conditions.


Canon Log

You can now record in Canon Log with the EOS R camera from Canon. A setting that helps you achieve 800 percent increase in dynamic range, effectively reducing the loss of detail in the darkest and brightest parts of the image. When making use of the Canon Log on the Canon EOS R, you’ll achieve a super wide dynamic range of 12 stops with neutral contrast with an ISO setting of 400, making it perfect for shooting in difficult lighting conditions. The perfect setting to choose when you know your footage will be graded in post-production to produce those rich colours and superb detail.


Record Uncompressed 4K Digital Video

You can record clean and uncompressed 4K digital video on the Canon EOS R camera with embedded timecode over HDMI output in 10-bit 4:2:2, being superlative for supplementary filming on large-scale production sets where the camera’s size and flexibility makes it a quick-moving device, which videographers will appreciate.


Professional 4K Filming

Advanced 4K features has improved in the Canon EOS R camera such as noise reduction to improve high ISO performance, still offering the same level of advanced 4K video features found in the EOS 5D Mark IV. Featuring a powerful 30.3 megapixel full-frame CMOS sensor paired with the DIGIC 8 processor means that you can shoot highly-detailed 4K video with 10-bit 4:2:2 output via HDMI with true vivid colours and pin sharp video footage.


Silent Shutter

With Silent Shutter, its Ideal for wildlife, journalism and quiet situations, the Canon EOS R camera has a silent shutter feature that uses an inaudible electronic shutter.


Brand-new Customisable Multi-Function Bar

Canon has packed the brand-new Canon EOS R camera with a new customisable multi-function bar, featuring a touch-operated control interface. This function allows you to customise it accordingly to your preference, with a range of functions, from controlling autofocus to setting your ISO speed, shutter speed or even your white balance. With the same similarities as the as the familiar EOS control wheel, however with a better improvement that offers silent operation and enhanced waterproofing.


FV Mode

A brand-new feature that Canon has incorporated into the Canon EOS R camera is the Flexible-priority AE mode (Fv), that easily allows you to set features such shutter speed, aperture and ISO to respond automatically or manually for greater convenience and flexibility.


Other Features Include:

  • With the powerful and amazing Canon EOS R camera, you'll be able to shoot in either of the following image formats: JPEG, RAW (14 bit), C-RAW
  • Distance measurement range: EV – 6 to 18 (23 ° C at room temperature · ISO 100 with F1.2 lens)
  • The Canon EOS R features an ISO sensitivity range of: 100 to 40000 and an extended ISO of: 50, 51200, 102400
  • Shutter speed: 1/8000 to 30 seconds, Bulb
  • Continuous shooting performance: Up to 8 frames per second (at servo AF: up to 5 frames / sec)
  • Video Formats: 4K 30p, FullHD 60p, HD 120p
  • Recording Storage: 1x SD / SDHC / SDXC and UHS-II card slot
  • No specialised battery is required when making use of the latest mirrorless camera, as you can still make use of the LP-E6N / LP-E6 battery in the Canon EOS R camera, which can easily be purchased
  • There's absolutely no need to take your battery out of your camera as the battery can now be charged inside the camera, using the USB power adapter PD – E1 (only when using LP – E 6N)
  • Size: 135.8 x 98.3 x 84.4 mm
  • Weight: 660 g (including battery / memory card) · 580 g (body only)



  • Canon EOS R Full Frame Mirrorless Camera (Body Only)
  • LP-E6N Lithium-Ion Battery Pack (7.2V, 1865mAh)
  • LC-E6 Charger for LP-E6 Battery Pack
  • RF 24-105mm f/4L IS USM Lens

Image Sensor

Type

36 x 24 mm CMOS

Effective Pixels

Approx. 30.3 megapixels

Total Pixels

Approx. 31.7 megapixels

Aspect Ratio

3:2

Low-Pass Filter

Built-in/Fixed

Sensor Cleaning

EOS integrated cleaning system

Colour Filter Type

Primary Colour

Image Processor

Type

DIGIC 8

Lens

Lens Mount

RF (EF and EF-S lenses can be attached using Mount Adapter EF-EOS R, Control Ring Mount Adapter EF-EOS R, Drop-In Filter Mount Adapter EF-EOS R. EF-M lenses not compatible)

Focal Length

Equivalent to 1.0x the focal length of the lens with RF and EF lenses 1.6x with EF-S

Focusing

Type

Phase-difference detection system with image sensor (Dual Pixel CMOS AF)

AF System/ Points

With Area 88% horizontal and 100% vertical

AF working range

EV -6 – 18 (at 23°C & ISO100)

AF Modes

One Shot 
Servo AF

AF Point Selection

Automatic selection: Face + tracking 
Manual selection: 1-point AF (AF frame size can be changed) 
Manual selection: AF point Expansion 4 points (up, down, left, right) 
Manual selection: AF point Expansion surrounding 
Manual selection: Zone AF (all AF points divided into 9 focusing zones) 
Manual selection: Large Zone AF (Vertical) 
Manual selection: Large Zone AF (Horizontal)

AF Lock

Locked when shutter button is pressed halfway or AF ON is pressed in One Shot AF mode. Using customised button set to AF stop in AI servo

AF Assist Beam

Emitted by built in LED or optional dedicated Speedlite (flash)

Manual Focus

Selected on lens

Exposure Control

Metering modes

Real-time with image sensor, 384-zone metering. 
(1) Evaluative metering (linked to All AF points) 
(2) Partial metering (approx. 6.1% of viewfinder at centre) 
(3) Spot metering: Centre spot metering (approx. 2.7% viewfinder at centre) 
AF point-linked spot metering not provided 
(4) Centre weighted average metering

Metering Brightness Range

EV -3 – 20 (at 23°C, ISO100, with evaluative metering)

AE Lock

Auto: AE lock takes effect when focus is achieved 
Manual: By AE lock button in P, Av, Fv, Tv and M modes

Exposure Compensation

+/-3 EV in 1/3 or 1/2 stop increments (can be combined with AEB)

AEB

+/-3 EV in 1/3 or 1/2 stop increments

Anti-flicker shooting

Yes. Flicker detected at a frequency of 100 Hz or 120 Hz. Maximum continuous shooting speed may decrease

ISO Sensitivity

Auto 100-40000 (in 1/3-stop or whole stop increments) 
ISO can be expanded to L:50, H1: 51200, H2: 102400

Shutter

Type

Electronically-controlled focal-plane shutter and silent CMOS sensor readout

Speed

30-1/8000 sec (1/2 or 1/3 stop increments), Bulb (Total shutter speed range. Available range varies by shooting mode)

Shutter Release

Soft touch electromagnetic release

White Balance

Type

Auto white balance with the imaging sensor

Settings

AWB (Ambience priority/White priority), Daylight, Shade, Cloudy, Tungsten light, White Fluorescent light, Flash, Custom, Colour Temperature Setting 
White balance compensation: 
1. Blue/Amber +/-9 
2. Magenta/Green +/-9

Custom White Balance

Yes, 1 setting can be registered

WB Bracketing

+/-3 levels in single level increments 
3, 2, 5 or 7 bracketed images per shutter release 
Selectable Blue/Amber bias or Magenta/Green bias

Viewfinder

Type

0.5-inch OLED colour EVF

Dot count

3.69 Million dots (1280x960)

Coverage (Vertical/Horizontal)

Approx. 100%

Magnification

Approx. 0.76x

Eyepoint

Approx. 23mm (from eyepiece lens centre)

Dioptre Correction

-4 to +2 m-1 (dioptre)

Viewfinder Information

AF point information, Exposure level indicator, Number of remaining multiple exposures, Exposure compensation, HDR shooting, Highlight tone priority, Multiple-exposure shooting, ISO speed, Dual Pixel RAW shooting, Possible shots, Multi Shot Noise Reduction, Number of self-timer shooting, Digital Lens Optimizer, Maximum burst, AF method, Battery level, AF operation, Exposure simulation, Drive mode, AEB, Metering mode, FEB, Anti-flicker shooting, Still photo cropping, Shooting mode, Aspect ratio, Scene icons, Auto Lighting Optimizer, AE lock Picture Style, Flash-ready, White balance, Flash off, White balance correction, FE lock, Image Quality, High-speed sync, Bluetooth function, Shutter speed, Wi-Fi function, Multi-function lock warning, Histogram, Aperture, Electronic level, Lens information

Eyepiece shutter

N/A

LCD Monitor

Type

8.01cm (3.15") Clear View LCD II, approx. 2.1million dots

Coverage

Approx. 100%

Viewing Angle (horizontally/vertically)

Approx. 170° vertically and horizontally

Coating

Anti-smudge. Reinforced glass incorporated

Brightness Adjustment

Manual: Adjustable to one of seven levels 
Colour Tone Adjustment: 4 settings

Touch-screen operations

Capacitive method with menu functions, Quick Control settings, playback operations, and magnified display. AF point selection in still and Movies, touch shutter is possible in still photo shooting.

Display Options

(1) Basic Camera settings 
(2) Advance Camera settings 
(3) Camera settings plus histogram and dual level display 
(4) No info 
(5) Quick Control Screen

Flash

Modes

E-TTL II Auto Flash, Metered Manual

X-sync

1/200sec

Flash Exposure Compensation

+/- 3EV in 1/3 increments with EX series Speedlite flashes

Flash Exposure Bracketing

Yes, with compatible External Flash

Flash Exposure Lock

Yes

Second Curtain Synchronisation

Yes via Speedlite

HotShoe/ PC terminal

Yes/Yes via Battery Grip BG-E22

External Flash Compatibility

E-TTL II with EX series Speedlite, wireless multi-flash support

External Flash Control

via camera menu screen

Shooting

Modes

Stills; Scene Intelligent Auto, Flexible priority AE, Program AE, Shutter priority AE, Aperture priority AE, Manual, Bulb and Custom (x3) 
Movie: Scene Intelligent Auto, Program AE, Shutter priority AE, Aperture priority AE, Manual, Bulb and Custom (x3)

Picture Styles

Auto, Standard, Portrait, Landscape, Fine Detail, Neutral, Faithful, Monochrome, User Defined (x3)

Colour Space

sRGB and Adobe RGB

Image Processing

Highlight Tone Priority 
Auto Lighting Optimizer (4 settings) 
Long exposure noise reduction 
High ISO speed noise reduction (4 settings) (still and video) 
Lens optical correction: 
- Peripheral illumination correction, Chromatic aberration correction, Distortion correction (during/after still photo shooting, during video only) 
- Diffraction correction, Digital Lens Optimizer (during/after still photo shooting) 
Resize to M, S1, S2
Cropping: JPEG images can be cropped (Aspect ratios 3:2, 4:3, 16:9, 1:1) 
- 45 cropping sizes selectable, from 11% to 95% (diagonal) 
- Switch between vertical and horizontal cropping orientation 
- Image straightening 
- Cropping frame can be moved using touch screen operation 
RAW image processing
Multiple exposure 
HDR

Drive modes

Single, Continuous High, Continuous Low, Silent Single, Self timer (2s+remote, 10s+remote)

Continuous Shooting

Max. Approx. 8fps. speed maintained for 100 JPEG, 47 RAW, 78 C-RAW images
Max. 5fps with AF Tracking

Interval timer

4k time lapse movie

Live View Mode

Type

Electronic viewfinder with image sensor

Coverage

Approx. 100% (horizontally and vertically)

Frame Rate

59.97 fps (smooth) / 29.97 fps (power saving)

Focusing

Manual Focus (Magnify the image 5x or 10x at any point on screen) 
Autofocus: Dual Pixel CMOS AF (Face Detection and Tracking AF, 1point AF, Expand AF Area Zone AF, and Touch shutter

Metering

Real-time evaluative metering with image sensor (384-zone) 
Partial metering (approx. 6.1% of the centre of the screen) 
Spot metering (approx. 2.7% of the centre of the screen) 
Centre-weighted average metering 
Active metering timer can be changed

Display Options

3 levels available Basic shooting information, Advanced shooting information and Advanced shooting information with Histogram

File Type - Stills

Still Image Type

JPEG: 2 compression options 
RAW: RAW, C-RAW and Dual Pixel RAW (14-bit, Canon original RAW 3rd edition) 
Complies with Exif 2.31 and Design rule for Camera File system 2.0 
Complies with Digital Print Order Format [DPOF] Version 1.1

RAW+JPEG simultaneous recording

Yes, any combination of RAW + JPEG possible, including Dual Pixel RAW +JPEG

Image Size

JPEG: 
3:2 ratio (L, RAW, C-RAW) 6720x4480, (M1) 4464x2976, (S1) 3360x2240, (S2) 1696x1280 
1.6x (crop) (L) 4176x2784, (S2) 2400x1600 
4:3 ratio (L) 5952x4480, (M1) 3968x2976, (S1) 2976x2240, (S2) 2112x1600 
16:9 ratio (L) 6720x3776, (M1) 4464x2512, (S1) 3360x1888, (S2) 2400x1344 
1:1 ratio (L) 4480x4480, (M1) 2976x2976, (S1) 2240x2240, (S2) 1600x1600

Folders

New folders can be manually created and selected

File Numbering

(1) Consecutive numbering 
(2) Auto reset 
(3) Manual reset

EOS Movie

Movie Type

MP4 Video: 4K (16:9) 3840 x 2160, Full HD, HD 
MPEG4 AVC/H.264 variable (average) bit rate, Audio: Linear PCM

Movie Size

4K (16:9) 3840 x 2160 (29.97, 25, 24, 23.98 fps) intra or inter frame
Full HD (16:9) 1920 x 1080 (59.94, 50, 29.97, 25, 23.98 fps) intra or inter frame 
Full HD (16:9) 1920 x 1080 HDR (29.97, 25 fps) inter frame 
Full HD (16:9) 1920 x 1080 (29.97, 25) light inter frame 
HD (16:9) 1280 x 720 (119.9, 100 fps) intra frame

Colour Sampling (Internal recording)

4K - YCbCr4:2:0 (8-bit) 
Full HD/HD - YCbCr4:2:0 (8-bit)

Canon Log

Yes Log 1

Movie Length

4K and Full HD - Max duration 29min 59sec. (excluding High Frame Rate movies). No 4GB file limit with exFAT CF card

High Frame Rate Movie

MOV Video: HD - 1280 x 720 at 100fps or 119.9fps 
Recorded as 1/4-speed slow motion movie 
Single scene maximum recording up to 7min 29sec.

4K Frame Grab

8.3-megapixel JPEG still image frame grab from 4K movie possible

Bitrate / Mbps

4K (29.97p/25.00p/24.00p/23.98p): ALL-I Approx. 480 Mbps 
4K (29.97p/25.00p/24.00p/23.98p): IPB Approx. 120 Mbps 
Full HD (59.94p/50.00p): ALL-I Approx. 180 Mbps 
Full HD (59.94p/50.00p): IPB Approx. 60 Mbps 
Full HD (29.97p/25.00p/24.00p/23.98p): ALL-I Approx. 90 Mbps 
Full HD (29.97p/25.00p/24.00p/23.98p): IPB Approx. 30 Mbps 
Full HD (29.97p/25.00p): IPB (Light) Approx. 12 Mbps 
HD (119.9p/100.0p): ALL-I Approx. 160 Mbps 
HD (59.94p/50.00p): ALL-I Approx 80 Mbps 
HD (59.94p/50.00p): IPB Approx 26 Mbps 
HD (29.97p/25.00p): IPB Approx 13 Mbps

Microphone

Built-in stereo microphones (48 Khz, 16-bit x 2 channels)

HDMI Display

External Monitor only, External Monitor only without information display or Simultaneous on camera and external monitor

HDMI Output

4K (UHD) recording only, uncompressed YCbCr 4:2:2, 8-bit or 10-bit, sound output via HDMI is also possible

Focusing

Dual Pixel CMOS AF with Face Detection and Tracking AF, Movie Servo AF Manual Focus

ISO

4K - Auto: 100-12800, H: 25600, H: 32000, H1: 51200, H2: 102400, 
Full HD/HD - Auto: 100-25600, H: 32000, H1: 51200, H2:102400

Other Features

Custom Functions

22 Custom Functions

Metadata Tag

User copyright information (can be set in camera) 
Image rating (0-5 stars) 
IPTC data (registered with EOS Utility) 
Image transfer with caption (Caption registered with EOS Utility)

LCD Panel / Illumination

Yes/Yes

Water/ Dust resistance

Yes

Voice Memo

No

Intelligent Orientation Sensor

Yes

Playback zoom

1.5x - 10x in 15 steps

Display Formats

(1) Single image 
(2) Single image with information (2 levels) 
Basic - Shooting information (shutter speed, aperture, ISO and Image quality) 
Detailed - Shooting information (shutter speed, aperture, ISO, metering Image, quality and file size), Lens information, Brightness and RGB histogram, White balance, Picture Style, Color space and noise reduction, Lens optical correction, GPS information, IPTC information 
(3) 4 image index 
(4) 9 image index 
(5) 36 image index 
(6) 100 image index 
(7) Jump Display (1, 10 or 100 images, Date, Folder, Movies, Stills, Protected images, Rating) 
(8) Movie edit 
(9) RAW processing 
(10) Rating

Slide Show

Image selection: All images, by Date, by Folder, Movies, Stills, Protected images or Rating 
Playback time: 1/2/3/5/10 or 20 seconds 
Repeat: On/Off

Histogram

Brightness: Yes 
RGB: Yes

Highlight Alert

Yes

Image Erase

Single image, select range, Selected images, Folder, Card

Image Erase Protection

Erase protection of Single image, Folder or Card all found images (only during image search)

Self Timer

2 or 10 sec.

Menu Categories

(1) Shooting menu 
(2) AF Menu 
(3) Playback menu 
(4) Setup menu 
(5) Custom Functions menu 
(6) My Menu

Menu Languages

29 Languages 
English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Vietnamese, Hindi, Romanian, Ukrainian, Turkish, Arabic, Thai, Simplified Chinese, Traditional Chinese, Korean, Malay, Indonesia and Japanese

Firmware Update

Update possible by the user (Camera, Lens, WFT, External Speedlite, BLE remote control, Lens adapter)

Interface

Computer

SuperSpeed USB 3.1 USB C connector

Wi-Fi

Wireless LAN (IEEE802.11b/g/n) (2.4 GHz only), with Bluetooth support Features supported - EOS Utility, Smartphone, Upload to Web, Wireless printing

Other

HDMI mini out (Type C, HDMI-CEC compatible), External Microphone In/Line In (Stereo mini jack), Headphone socket (Stereo mini jack), E3-type terminal (remote control terminal)

Direct Print

PictBridge

Yes (Via Wireless LAN only)

Storage

Type

1x SD/SDHC/SDXC and UHS-II

Supported Operating System

PC & Macintosh

Windows 7 (excl. Starter Edition) Windows 8.1 and Windows 10 (tablet mode not supported) 
OS X v10.11-10.14

Software

Image Processing

Digital Photo Professional 4.9 or later (RAW Image Processing)

Other

EOS Utility 3.9 or later (incl. Remote Capture), Picture Style Editor, Map Utility, EOS Lens Registration Tool, EOS Web Service Registration Tool, Canon Camera connect app (iOS/Android)

Power Source

Batteries

Rechargeable Li-ion Battery LP-E6N (supplied)/LP-E6

Battery life

Approx. 370 shots (at 23°C)
Approx. 350 (at 0°C)

Battery Indicator

6 levels + percentage

Power saving

Power turns off after 30 seconds, 1, 3, 5, 10 or 30mins

Power Supply & Battery Chargers

Battery charger LC-E6E (supplied), AC Adapter AC-E6N and DC Coupler DR-E6, AC Adapter Kit ACK-E6N/ACK-E6, Car Battery Charger CBC-E6, EC809 USB power adapter

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PRODUCT WARRANTY INFORMATION

1.  What warranty comes with the goods purchased ?

All products excluding batteries sold by Orms are covered by a minimum of a one year local warranty, reckoned from the date of purchase, to protect you against manufacturing defects.

CANON

Canon IXUS, PowerShot compact cameras are covered by a full 1 Year Warranty
Canon DSLR and Mirrorless cameras
are covered by a full 2 Year Warranty.
Canon video cameras including Legria and X-series are covered by a full 1 Year Warranty.

NIKON

Nikon compacts excluding the Coolpix P900 are covered by a full 1 Year Warranty.
Nikon DSLR's including the CoolPix P900 and are covered by a full 2 Year Warranty.

Panasonic

Panasonic cameras and lenses are covered by a full 2 Year Warranty.

FUJIFILM

Fujifilm cameras  are covered by a 2 Year Warranty.

SIGMA & TAMRON LENSES

Sigma and Tamron products are covered by a 3 Year Warranty.

LEXAR & SANDISK MEMORY CARDS

Lexar and Sandisk memory cards are covered by a Limited Lifetime Warranty.

LOWEPRO BAGS

Lowepro's Limited Original Owner Warranty covers defects in materials and workmanship during the useful life of the product.  The warranty does not cover damage caused by improper care.

USED GEAR PURCHASED FROM ORMS

 All used gear sold by ORMS is supplied with a 6 Month Warranty.

REFURBISHED GEAR PURCHASED FROM ORMS

 All refurbished gear sold by ORMS is supplied with a 12 Month Warranty.

 

2.  My product has gone faulty, now what ?

Please contact our service division straight away on 021 - 469 1962 and notify them of the fault. You may also e-mail them at repairs@orms.co.za

   1. If a product is defective / faulty, ORMS will replace the product within a 10 day period deemed from the date of receiving the product.  ORMS will also cover the shipping costs within the borders of South Africa.

   2. During the warranty period, Orms will arrange collection of the faulty item, facilitate the repair and then ship the product back to the customer, bearing all risks and costs.

   3. Please see our policies under Return Policy and Servicing & Repair Policy for further information

 

Orms is not obliged to repair products that fall outside of the manufacturers warranty period, or products that are damaged accidentally, however Orms in seeking to deliver the highest standard of customer service will gladly assist the customer in having the product repaired via the network of repair agents with which Orms has business dealings.


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*Reckoned from time of dispatch to time of arrival to client. This is an estimate and not guaranteed.

 

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  • Standard Shipping @ R 80.00 incl. VAT (ETA of 2-4 Business Days)* - To all areas.

*Reckoned from time of dispatch to time of arrival to client. This is an estimate and not guaranteed. This period does not include Saturdays, Sundays and public holidays. The base price of R80.00 incl. VAT is for a parcel up to 10kg in Volumetric and Physical weight. Should the item/s exceed this weight, we reserve the right to increase the shipping charge accordingly. 

Please Note: The above prices quoted are for ordering online through the ORMSdirect website only. A different rate will be quoted if handled manually through our camera sales department. Our delivery service only runs from Monday to Friday. Saturday morning deliveries can be done by special arrangement only and at an additional charge. Please contact info@orms.co.za to arrange. We reserve the right to re-quote the delivery fee should this become too expensive. 

 

3.  DHL Express Courier Service (International)

Please note:

International orders are generally subject to local import duties and taxes (VAT)

Orms is not responsible for, nor can we offer, any specific advice regarding any customs related fees that you may incur. For specific information, please consult with your local government import office.

Privacy: Your privacy is important to us. We strive to exceed your expectations for privacy. Cross-border shipments are subject to inspection by customs authorities. We may also be called upon to provide certain order, shipment, and product information to our international carriers. Carriers may communicate such information to customs authorities for the purpose of facilitating customs clearance and compliance with local laws.

Delivery Charges:

International shipments are quoted on a per order basis depending on the size and weight of the parcel shipped.

 

4.  Collect & Collect from Orms Shop in Cape Town / Bellville

You are welcome to place your order online, pay for it and collect it from our Cape Town or Bellville branches. You will need to bring in a print out of the order for collection. Please ask for online sales on arrival. 

 

Orms Shop - Cape Town

Open: Mon-Thurs 8 to 6PM, Fri 8:30 to 6PM, Saturdays 8AM to 1PM 
 

Shop 5, Roeland Square

Upper Canterbury Street

Gardens, Cape Town, 8001

South Africa

> View on Google Maps: ORMS C.T

 

Orms Shop - Bellville

Open: Weekdays 8AM to 5:30PM, Saturdays 8AM to 1PM
 

Victorian Towers

Cnr Durban Rd & Palm St

Bellville, Cape Town, 7530

South Africa