Vacancies

Job Title: In-Store Customer Assistant

Department: Sales & Lab

Based at Orms Cape Town

Summary of job description

  • • Greeting customers in a friendly, professional manner with a smile.
  • • Have a professional and friendly approach to clients at all times; in-store, on the phone and on e-mail.
  • • Assisting customers on the floor with the tripods, bags, T-shirts, album sales and photobook sales including the maintenance of the soft-cover photobook machine.
  • • Guide customers to the correct department when asked.
  • • Assist at the camera sales & D&P counters when necessary.
  • • Up-selling to increase turnover at all times.
  • • Add clients to database, using the cards.
  • • Pricing and packing of stock.
  • • Keep your personal technical knowledge up-to-date at all times.

Minimum Educational Qualification Required To Perform Job:

  • -Matric and able to converse in English & Afrikaans.
  • -A keen interest in Photography.
  • -A diploma/degree in photography/video production & TV or similar would be an added advantage.

Inherent/Specific Requirements To Do The Job:

  • • Friendly, approachable demeanour. Outstanding communicator.
  • • Outgoing personality with a professional approach.
  • • Keen interest in photography or filming.
  • • Flexibility in the workplace.
  • • Willing to learn.
  • • Enjoys interacting with people.

Forward your CV, in confidence, to annette@orms.co.za. Only shortlisted applicants will be contacted.



Job Title: Photographic Sales Consultant

Based at Orms Cape Town

Summary of job description

Sales consultants are in charge of handling the sale of a range of products and services directly to consumers, and of answering requests for information from customers. They are at the service of the customer: before the sale, to advise; during the sale, to explain the terms; or after the sale, in the event of claims or returns. They may also draw up sales contracts, prepare merchandise and help in setting up displays. Push sales of the items on the floor as far as possible and when selling cameras try and sell up viz. offer SD card, batteries, a camera bag or any other camera-related product. Pricing and packing of stock. Keep your personal technical knowledge up-to-date at all times.

Minimum Educational Qualification Required To Perform Job:

  • -Matric and able to converse in English & Afrikaans.
  • -A keen interest in Photography and customer service.
  • -A diploma/degree in photography/video production & TV or similar would be an added advantage.
  • -Computer literate i.e Photoshop, MS Office.

Inherent/Specific Requirements To Do The Job:

  • • Friendly, approachable demeanour.
  • • Dress neatly – no unsightly facial rings and/or hair.
  • • Ensure that you keep your technical knowledge up-to-date at all times.
  • • A keen interest in photography as a hobby or alternatively and photographic diploma/degree.
  • • Willing to assist clients to the very best of your ability.
  • • Outstanding communicator.

Key Performance Competencies: (Job Skills required to perform job).

  • • Professionalism
  • • Dependability
  • • Team work
  • • Good time management & neatness.
  • • Outstanding communication skills – ability to listen and understand.
  • • Know & understand the working procedures, methods, facts & information used on the job.
  • • Be willing to assist others and accept added responsibility.
  • • Organizational ability.
  • • Technical skills.
  • • Ensure that you remain up-to-date with the latest digital technology.

Personal Skills /Attributes:

  • • Friendliness.
  • • Outgoing personality with a professional approach.
  • • Keen interest in photography or filming.
  • • Computer literate viz MS Office
  • • Flexibility in the workplace.
  • • Willing to learn.
  • • Enjoys interacting with people.

Forward your CV, in confidence, to annette@orms.co.za. Only shortlisted applicants will be contacted.



Job Title: Head of Professional Fine Art Printing

Based at Orms Cape Town

Summary of job description

  • • Responsible for managing the flow of incoming and outgoing jobs – ensuring that deadlines are met with minimal redos (waste) and that work remains at a consistent level of High quality and fast turnaround times
  • • Generally responsible to keep operating costs to a minimum
  • • Responsible for co-ordinating and managing the production team by ensuring that goals are set and met and productivity and staff motivation remains high.
  • • Responsible for checking stock levels weekly and ordering stock used for production – this includes packaging materials
  • • Advising management of price changes of incoming new stock
  • • Responsible for the management and discipline of the Production staff
  • • Growing the department by working with management and the marketing team to identify new clients and potential channels of growth.
  • • Liasing with clients on a daily basis to make sure that they receive the best service, quality and an all round enjoyable interaction with Orms.

Responsible For

  • • Full supervisory responsibility for the management and discipline of staff in the Fine Art department
  • • Growing the department year on year.
  • • Working with management and marketing to identify new clients and growth channels for the business
  • • Liaising with clients

Minimum Educational Qualification Required

  • • At least 3 years printing experience
  • • A proven ability to manage and discipline staff
  • • A proven ability to manage production processes in a production environment
  • • Proven responsibility and accountability characteristics
  • • Outstanding interpersonal and communication skills particularly when dealing with clients
  • • A proven ability to be target driven

Inherent/Specific Requirements

  • • At least 3 years printing and production experience
  • • Basic computer skills - basic Microsoft word and Excel skills, MS Office.
  • • Excellent Adobe Photoshop skills - Essential
  • • Be flexible while managing excellent standards
  • • Good team and people management skills
  • • Strong leadership abilities.
  • • Good time management skills – work well under pressure and tight deadlines.
  • • Able to resolve conflict, solve problems diplomatically and in line with company policy, the BCEA and LRA
  • • Well organised and energetic individual

Key Performance Areas:

  • • PRODUCTIVITY
  • • ADMINISTRATIVE DUTIES
  • • MACHINERY
  • • STOCK
  • • STAFF MANAGEMENT

Key Performance Competencies

  • • Good team leader able to motivate staff – positive attitude & good communication skills & treating staff in a respectful manner
  • • Regular meetings – daily and weekly as needed with team so that they know what is expected from them performance wise – set targets and deadlines and constantly communicate what you need them to do
  • • Good time management skills to ensure that deadlines are met and production levels remain high at all times – keeping an eye on all aspects of production
  • • Good at identifying problems & finding solutions for the problems – be solutions driven
  • • Staff Management and discipline – monitor staff daily and discipline fairly and consistently
  • • Professional work ethic – conduct yourself in a professional, respectful manner – Lead by example.
  • • Be responsible and do not rely on other staff to fulfil your responsibilities
  • • When staff are absent from work, ensure that you co-ordinate and reshuffle the team to cover their position so that it does not impact on production
  • • Ensure that staff are cross trained so that they can cover and help each other
  • • Able to ask for help from management or colleagues when needed.
  • • Able to give regular feedback to management on how things can be improved and where the problem areas lie.
  • CLIENT LIAISING
  • • Ability to manage clients expectations with regards to quality and turn around time.
  • • Educate clients about the different products and upsell where necessary
  • • Approach new clients to grow the department
  • • Advise clients on colour adjustments, image size and quality
  • • Be the go between for consultants and clients when there is the need.
  • • Be the go between for clients and printers where necessary

Personal Skills/Attributes

  • • Positive attitude
  • • One who takes pride in their work and that of those who report to you
  • • Willing to learn and grow within the position
  • • Able to motivate staff
  • • People management and disciplinary skills (Able to manage and discipline staff fairly and equally)
  • • Confidentiality
  • • Good writing and speaking skills
  • • Level headed and even-tempered nature under stressful working conditions

Forward your CV, in confidence, to annette@orms.co.za. Only shortlisted applicants will be contacted.