- Nikon D5 DSLR Camera Body (Dual CF Card)
Nikon D5 DSLR Camera Body (Dual CF Card)
The Nikon D5 is the latest flagship professional DSLR from Nikon. The camera features near limitless performance and spectacular image and video capabilities to push both photography and video recording to new levels.
The Nikon D5 features a newly designed high resolution 20.8MP Full Frame sensor that features a colossal light sensitivity range of ISO 50 - 3280000 and can record Internal 4K UHD at 30 frames per second.
Sport shooters will be happy to know that the D5 features Nikon's EXPEED 5 image processor to deliver super-fast autofocus and 12-fps continuous shooting with full-time AF/AE up to 200 frames.
FREE 3-HOUR CAMERA TRAINING INCLUDED
- 20.8 Megapixel FX-format CMOS sensor
- Colossal ISO 50 - 3280000 range
- Internal 4K UHD (3840 × 2160) video recording
- EXPEED 5 image-processing engine
- 153-point AF system with 99 cross sensors
- Flat picture control
- 12-fps continuous shooting with full-time AF/AE
- 200 Raw image buffer
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Nikon D5 DSLR Camera features:
Sensor and image processor features:
20.8 Megapixel FX-format CMOS sensor
The Nikon D5 DSLR features a newly designed fullframe format CMOS sensor. The sensor features a high resolution of 20.8 megapixels, and will enable you to create large prints, even after cropping.
Colossal ISO 50 - 3280000 range
The Nikon D5 features a large native ISO range of 100-102400, and a simply colossal extended light-sensitivity of over 3 million - ISO 3280000. The extreme light sensitivity will enable capturing images/videos in the most extreme low light conditions such as indoor sports and night events.
14-bit lossless RAW file recording
By capturing RAW files in 14-bit, users will be able to further push post processing for even more accurate colours, wider dynamic range and improve noise reduction.
EXPEED 5 image-processing engine
Nikon's new EXPEED 5 engine features faster processors, more memory and improved algorithms to produce colour accurate images, reduce image noise, and enables large image buffers of up to 200 RAW files.
Autofocus and camera performance:
153-point AF system with 99 cross sensorsA new focusing system provides the Nikon D5 with 153-point AF system with 99 cross sensors for wider and denser coverage. 99 pf the sensors are cross type sensors with superior subject-detection performance, that are distributed efficiently in central and peripheral areas, delivering more compositional freedom. The camera demonstrates higher accuracy in overall subject detection, including small subjects as well as those with low overall contrast.
Dedicated AF processorThe D5 is equipped with a dedicated AF engine chip, capable of rapid calculations. Between this engine and the sequence control microcomputer, several tasks are handled in parallel, speeding up autofocus calculations and control. The result is superior AF response, which assists photographers in scenes such as tracking. The AF engine also permits a new AF algorithm to be employed, which efficiently coordinates a range of operations, including advanced subject detection and detailed scene analysis. This enables precise AF tracking of moving subjects during approx. 12-fps continuous shooting.
180 000 pixel RGB sensor
The Nikon D5 features a new 180 000 pixel RGB sensor which maintains high sensitivity while significantly increasing the pixel count. By having more pixels the camera can now detect and focus/meter on even smaller subjects, and the increased sensitivity enables focusing/metering in dark environments
15 autofocus points for f/8 (teleconverter) setups
Fifteen focus points, including nine selectable points, are available for lens setups slower than f/5.6 and equal to or faster than f/8. This will enable autofocus when using a select lens and teleconverter combinations.
Auto AF fine-tune
Auto AF fine-tune helps you to calibrate your lenses to your camera. The feature works by achieving focus in live view and then letting the camera automatically acquire the AF tuning value.
12-fps continuous shooting with full-time AF/AE up to 200 frames
The D5's amazing processing power and speed enables photographers to shoot with no loss of speed or confidence. The cutting-edge technology used in the camera delivers stable high-speed continuous shooting at a frame rate of approximately 12 frames per second (12 fps) with full-time autofocus and autoexposure at any image quality or sensitivity, including Hi 5 (ISO 3280000) and 14-bit RAW, continuously for up to 200 frames.
Internal 4K UHD (3840 × 2160) video recording
The Nikon D5 is further future proofed by incorporating Ultra HD 4K video recording. 4K is the latest standard in video resolution and features 4 times more pixels than Full HD. The camera records 4K UHD (3840 × 2160) 30p/25p/24p videos in a 1.5x crop, saving the data onto in-camera memory cards. ISO range stays unchanged to make ISO 3280000 available in 4K recording.
Full HD and HD is also available and can be recorded in full frame format at 60 frames per second.
Uncompressed 4K HDMI output
An uncompressed 4K frame-by-frame live feed can be directly transferred to an external display or recorder simultaneously.
Dot-by-dot readout means that information from every pixel on the image sensor is recorded to produce video with less in-camera processing, delivering detail-rich, high-resolution videos. Combining this method and EXPEED 5’s uniquely advanced video processing, while taking advantage of the 4K UHD’s high resolution, the D5 produces stunning quality videos.
Flat picture control
Flat picture control records as much image information as possible to enable more control in post-production. With more control you can produce high-resolution videos that faithfully reflect your creative intentions in a relatively simple process.
Movie exposure compensation
When shooting a scene with drastic exposure changes, the D5 will render everything with gradual transitions via a delicate auto exposure control dedicated to movie recording. Even at high ISO settings, the camera reproduces the changes naturally while maintaining rich tonal gradation and details.
Power aperture control
Power aperture control can be assigned to the Pv button (power aperture [open]) and Fn1 button (power aperture [close]), allowing you to continuously change brightness and depth of field during filming with smooth, quiet control of apertures.
Record time lapse movies in-camera
The Nikon D5 DSLR allows you to produce time-lapse movies easily, and all inside the camera. This feature is compatible with any frame size/frame rate or movie quality, including 4K UHD/30p. What’s more, the exposure smoothing function is also available. This efficiently reduces unwanted flicker effects in a time-lapse movie where the brightness changes widely, such as at dawn or dusk, by automatically reducing the subtle exposure variance of each frame in A and other auto modes. The exposure smoothing function is also available in interval timer photography.
Comprehensive sound control
Internal or external microphone sensitivity levels can be adjusted in 20 increments while recording, and sound can be monitored with external headphones. The frequency response function also enables you to choose from a range of audio recording presets including wide, vocal and wind reduction.
The D5 has a new, dedicated movie-shooting menu. This comes in particularly handy when switching back and forth between still-photo shooting and movie recording, because you can select different settings like white balance and Picture Control in advance and maintain them throughout the shooting.
Body, operation and other features:
2359k-dot 3.2 inch touchscreen LCD
Experience smoother workflow with a new touchscreen monitor that can even respond to operation wearing gloves, enabling quick image confirmation via rapid scrolling through thousands of pictures or getting pin-point accurate focus while zooming in live-view.
Refined hand grip
The hand grip's contour has been refined for greater support, regardless of hand size.
Multifunctional HTTP server mode
In addition to conventional methods of remote shooting and viewing pictures stored on in-camera memory cards, the D5’s HTTP server mode allows continuous shooting with remote cameras via a computer or smart-device web browser. The D5 allows you to enter text via web browsers, which means that you can check and edit in-camera IPTC, comments and copyright information.
The D5’s buttons features illumination to provides enhanced visibility of the camera controls.
Fn2 and Fn3 custom function buttons
The D5 incorporates two new custom function buttons. The Fn2 button, conveniently placed on the front of the body for vertical shooting, allows photographers to use three assigned functions simultaneously in combination with the Pv and Fn1 buttons also on the front side. With the Fn3 button on the rear of the body, you can assign the functions “Connect to network,” “Voice recording” and “Rating,” as well as “Index marking” and “View photo shooting info
Multiple exposure modes
The Nikon D5's multiple exposure modes combine up to 10 frames to create a single picture. The exposures are joined by either “Lighten” or “Darken" modes. With “Lighten” mode, the camera compares pixels in each exposure and uses the brightest. Conversely, the “Darken” option employs the darkest.
Electronic front-curtain shutter
An electronic front curtain reduces internal mechanical vibration/movement for sharper pictures.
The D5's shutter has been tested for 400,000 cycles with the shutter unit actually loaded into a fully assembled camera. It also features a self-diagnostic shutter monitor, which automatically detects and minimizes the difference between the designated shutter speed and the actual speed, ensuring maximum precision.
Rugged body with anti-dust and weather sealing
The D5 employs a magnesium alloy body to give it a strong and durable body while being light weight. The camera body's joined sections are also sealed to ensure high resistance to dust and bad weather, letting you shoot with the utmost confidence, even in inclement conditions.
Long battery life
The D5 utilises Nikon's new EN-EL18a rechargeable Li-ion battery, enabling it to shoot up to 3780 pictures per charge in single-frame release mode, or video recording for approximately 110 minutes.
- Nikon D5 DSLR Camera (Dual CompactFlash)
- EN-EL18a Rechargeable Lithium-Ion Battery (10.8V, 2500mAh)
- MH-26a Battery Charger
- AN-DC15 Camera Strap
- BF-1B Body Cap
- BS-3 Accessory Shoe Cover
- DK-27 Eyepiece Adapter
- DK-17F Fluorine-Coated Finder Eyepiece
- BL-6 Battery Chamber Cover
TypeSingle-lens reflex digital camera
Lens MountNikon F bayonet mount
Collapse Image Sensor
Picture AngleNikon FX format
Effective Pixels (Megapixels)20.8 million
Sensor Size35.9 mmx 23.9 mm
Image Sensor FormatFX
Image Sensor TypeCMOS
Total Pixels21.33 million
Dust-reduction systemImage sensor cleaning
Image Dust Off reference data (optional Capture NX-D software required)
Dust-Off Reference PhotoYes
Image Area (pixels)FX-format
(L) 5,568 x 3,712
(M) 4,176 x 2,784
(S) 2,784 x 1,8561:2 format (30 x 20)
(L) 4,640 x 3,088
(M) 3,472 x 2,312
(S) 2,320 x 1,5445:4 format (30 x 24)
(L) 4,640 x 3,712
(M) 3,472 x 2,784
(S) 2,320 x 1,856DX-format
(L) 3,648 x 2,432
(M) 2,736 x 1,824
(S) 1,824 x 1,216
Photographs taken during movie recording at a frame size of 3,840 x 2,160: 3,840 x 2,160
FX-format photographs taken during movie recording at a frame size of 1,920 x 1,080 or 1,280 x 720:
(L) 5,568 x 3,128
(M) 4,176 x 2,344
(S) 2,784 x 1,560
DX-format photographs taken during movie recording at a frame size of 1,920 x 1,080 or 1,280 x 720:
(L) 3,648 x 2,048
(M) 2,736 x 1,536
(S) 1,824 x 1,024
Photographs taken during movie recording at a frame size of 1,920 x 1,080 crop: 1,920 x 1,080
Collapse File System
File Format Still ImagesJPEG: JPEG-Baseline Compliant with fine (approx 1:4), Normal (approx 1:8) or Basic (approx 1:16) Compression
NEF (RAW) + JPEG: Single Photograph Recorded in both NEF (RAW) and JPEG Formats
NEF (RAW): 12 or 14 bit, lossless compressed, compressed, or uncompressed; large, medium, and small available (medium and small images are recorded at a bit depth of 12 bits using lossless compression)
Storage MediaCompactFlash© (CF) (Type I, compliant with UDMA)
XQD Type Memory
Card Slot2 XQD memory type cards or
2 CompactFlash© (CF) cards
File SystemCompliant with DCF (Design Rule for Camera File System) 2.0
EXIF 2.3 (Exchangeable Image File Format for Digital Still Cameras)
ViewfinderEye-level Pentaprism Single-Lens Reflex Viewfinder
Viewfinder Frame CoverageFX (36x24): 100% Horizontal and 100% Vertical (Approx.)1.2x (30x20): 97% Horizontal and 97% Vertical (Approx.)DX (24x16): 97% Horizontal and 97% Vertical (Approx.)5:4 (30x24): 97% horizontal and 100% vertical (Approx.)
Viewfinder Magnification0.72x (50 mm f/1.4 lens at infinity, –1.0 m–1) (Approx.)
Viewfinder Eyepoint17 mm (-1.0 m¯¹)
Viewfinder Diopter Adjustment-3 to +1m¯¹
Focusing ScreenType B BriteView Clear Matte Mark IX screen with AF area brackets (framing grid can be displayed)
Reflex MirrorQuick-return type
Mirror Lock UpYes
Lens ApertureInstant-return type
Depth-of-field ControlPressing Pv button stops lens aperture down to value selected by user (A and M modes) or by camera (other modes)
Lens Compatibility at a Glance***AF-S or AF lenses fully compatible
Metering with AI lenses (exposure modes A and M only)
Compatible LensesAF NIKKOR lenses, including type G, E, and D lenses (some restrictions apply to PC lenses) and DX lenses (using DX 24 x 16 1.5x image area), AI-P NIKKOR lenses, and non-CPU AI lenses (A and M modes only).
Electronic rangefinder can be used with lenses that have a maximum aperture of f/5.6 or faster (the electronic rangefinder supports 15 focus points with lenses that have a maximum aperture of f/8 or faster, of which 9 points are available for selection).
IX NIKKOR lenses, lenses for the F3AF, and non-AI lenses cannot be used.
Shutter TypeElectronically controlled vertical-travel focal-plane mechanical shutter
Electronic front-curtain shutter available in mirror up release mode
Shutter Speed1/8000 to 30 sec. in steps of 1/3, 1/2, or 1 EV, Bulb, Time, X250
Fastest Shutter Speed1/8000 sec.
Slowest Shutter Speed30 sec.
Flash Sync SpeedUp to 1/250 sec.
Synchronizes with shutter at 1/250s or slower
Bulb Shutter SettingYes
Shutter Release ModesContinuous low-speed [CL] mode
Continuous high-speed [CH] mode
Mirror-up [Mup] mode
Quiet Shutter Release
Single-frame [S] mode
Continuous Shooting OptionsCH: Up to 10-12 frames per secondCL: Up to 10 frames per second
Quiet Continuous Mode: Up to 3 frames per second
Top Continuous Shooting Speed at full resolution12 frames per second14 frames per second with mirror up
Self-timer2, 5, 10, 20 sec.; 1 to 9 exposures at intervals of 0.5, 1, 2, or 3 sec.
Timer duration electronically controlled
Exposure Metering SystemTTL exposure metering using approximately 180K (180,000) pixels RGB sensor
Metering MethodCenter-weighted: Weight of 75% given to 12 mm circle in center of frame. Diameter of circle can be changed to 8, 15, or 20 mm, or weighting can be based on average of entire frame (non-CPU lenses use 12-mm circle)
Matrix: 3D Color Matrix Metering III (type G, E, and D lenses); Color Matrix Metering III (other CPU lenses); Color Matrix Metering available with non-CPU lenses if user provides lens data
Spot: Meters 4 mm circle (about 1.5% of frame) centered on selected focus point
Highlight-weighted: Available with type G, E, and D lenses; equivalent to center-weighted when non-CPU lens is used
Metering Range-3 ± 20 EV (Matrix or center-weighted metering)
0 to 20 EV (Highlight-weighted metering)
Exposure Meter CouplingCombined CPU and AI (collapsible meter coupling lever)
Exposure ModesAperture-Priority (A)
Programmed auto with flexible program (P)
Shutter-Priority Auto (S)
Exposure Compensation±5 EV in increments of 1/3, 1/2 or 1 EV
Exposure Bracketing2 to 9 frames in steps of 1/3, 1/2, 2/3 or 1 EV
Exposure LockLuminosity locked at detected value with AE-L/AF-L button
ISO SensitivityISO 100 -102,400
Can also be set to approx. 0.3, 0.5, 0.7, or 1 EV (ISO 50 equivalent) below ISO 100 or to approx. 0.3, 0.5, 0.7, 1, 2, 3, 4, or 5 EV (ISO 3,280,000 equivalent) above ISO 102,400; auto ISO sensitivity control available
Lowest Standard ISO Sensitivity100
Highest Standard ISO Sensitivity102,400
Lowest Expanded ISO SensitivityLo-1 (ISO 50 equivalent)
Highest Expanded ISO SensitivityHi-5 (ISO 3,280,000 equivalent)
Expanded ISO Sensitivity OptionsLo-1 (ISO 50 equivalent)
Hi-1 (ISO 204,800 equivalent)
Hi-2 (ISO 409,600 equivalent)
Hi-3 (ISO 819,200 equivalent)
Hi-4 (ISO 1,638,400 equivalent)
Hi-5 (ISO 3,280,000 equivalent)
Long Exposure Noise ReductionYes
High ISO Noise ReductionLow
Extra High 2
Extra High 1
D-Lighting Bracketing2 frames using selected value for one frame
3–5 frames using preset values for all frames
Single-point AF ModeYes
Dynamic AF ModeNumber of AF points: 25, 72 and 153 (3D-tracking)
Auto-area AF ModeYes
Autofocus SystemNikon Advanced Multi-CAM 20K autofocus sensor module with TTL phase detection and fine-tuning, and 153 focus points (including 99 cross-type sensors and 15 sensors that support f/8), of which 55 (35 cross-type sensors and 9 f/8 sensors) are available for selection
Detection Range-4 to +20 EV (ISO 100, 68°F/20°C)
Lens ServoAutofocus (AF): Single-servo AF (AF-S); Continuous-servo AF (AF-C); auto AF-S/AF-C selection (AF-A); predictive focus tracking activated automatically according to subject status
Manual focus (MF): Electronic rangefinder can be used
AF-area Mode25, 72, or 153 point Dynamic-area AF
Focus LockFocus can be locked by pressing shutter-release button halfway (single-servo AF) or by pressing the center of the sub-selector
Focus ModesContinuous-servo (AF-C)
Face-Priority AF available in Live View only and D-Movie only
Full-time Servo (AF-A) available in Live View only and D-Movie only
Manual (M) with electronic rangefinder
Single-servo AF (AF-S)
Maximum Autofocus Areas/Points153
Autofocus Sensitivity-4 to +20 EV (ISO 100, 20°C/68°F)
Autofocus Fine TuneYes
Flash Bracketing2 to 9 frames in steps of 1/3, 1/2, 2/3, or 1 EV
Top FP High Speed SyncUp to 1/8000
Flash ControlTTL: i-TTL flash control using RGB sensor with approximately 180K (180,000) pixels; i-TTL balanced fill-flash for digital SLR is used with matrix, center- weighted, and highlight-weighted metering, standard i-TTL fill-flash for digital SLR with spot metering
Flash Sync ModesAuto FP High-Speed Sync supported
Front-curtain sync (normal)
Red-Eye reduction with slow sync
Slow rear-curtain sync
Flash Compensation-3 to +1 EV in increments of 1/3, 1/2 or 1 EV
Flash-ready IndicatorLights when optional flash unit such as SB-5000, SB-910, SB-900, SB-700, SB-400, SB-300 or SB-R200 is fully charged
Nikon Creative Lighting System (CLS)CLS Supported
Flash Sync TerminalYes
Collapse White Balance
White BalanceAuto (3 types)
Choose color temperature (2500K–10000K)
Fluorescent (7 types)
Preset manual (up to 6 values can be stored, spot white balance measurement available during live view)
White Balance Bracketing2 to 9 exposures in increments of 1, 2 or 3 EV
Collapse Live View
Live View ShootingPhotography Live View Mode with available Silent Mode
Movie Live View Mode
Live View Lens servoAutofocus (AF): Single-servo AF (AF-S); full-time-servo AF (AF-F)
Manual focus (MF)
Live View AF-area modeFace-priority AF
Live View AutofocusContrast-detect AF anywhere in frame (camera selects focus point automatically when face-priority AF or subject-tracking AF is selected)
Movie MeteringTTL exposure metering using main image sensor
Movie Maximum recording time3 minutes at high quality only for 4K UHD 3840 x 2160/24/25/30p recording
10 minutes at highest quality or 20 minutes at normal quality setting for 1920 x 1080/50/60p recording
20 minutes at highest quality for all recording options except 4K UHD, 1920 x 1080/50/60p and 640 x 424/25/30p
29 minutes 59 seconds at normal quality for all recording options except 4K UHD, and 1920 x 1080/50/60p
Movie File FormatMOV
Movie Video CompressionH.264/MPEG-4 Advanced Video Coding
Movie Audio recording formatLinear PCM
Movie4K UHD 3,840x2,160 / 30 fps
4K UHD 3,840x2,160 / 25 fps
4K UHD 3,840x2,160 / 24 fps
Full HD 1,920x1,080 / 60 fps
Full HD 1,920x1,080 / 50 fps
Full HD 1,920x1,080 / 30 fps
Full HD 1,920x1,080 / 25 fps
Full HD 1,920x1,080 / 24 fps
Full HD 1,920x1,080 crop / 60 fps
Full HD 1,920x1,080 crop / 50 fps
Full HD 1,920x1,080 crop / 30 fps
Full HD 1,920x1,080 crop / 25 fps
Full HD 1,920x1,080 crop / 24 fps
HD 1,280x720 / 60 fps
HD 1,280x720 / 50 fps
Actual frame rates for 60p, 50p, 30p, 25p, and 24p are 59.94, 50, 29.97, 25, and 23.976 fps respectively
High quality available at all frame sizes, normal quality available at all sizes except 3,840 x 2,160
Movie AudioBuilt-in microphone, stereo
External stereo microphone (optional)
Microphone sensitivity can be adjusted
Monitor Size3.2 in. diagonal
Monitor Resolution2,359,000 Dots
Monitor TypeWide Viewing Angle Touch TFT-LCD (Touch for playback only)
Monitor Angle of View170 -degree wide-viewing angle
Monitor AdjustmentsBrightness, 5 levels
Virtual Horizon Camera IndicatorYes
Also visible in LiveView Modes
Also visible in Viewfinder
Playback FunctionsAuto Image Rotation
Full-frame and thumbnail (4, 9, or 72 images)
GPS data display
IPTC information embedding and display
Playback with Zoom
In-Camera Image EditingColor Balance
NEF (RAW) Processing
HDMI output: Type C mini-pin HDMI connector
Stereo Microphone Input 3.5mm
SuperSpeed USB (USB 3.0 Micro-B connector); connection to built-in USB port is recommended
Ethernet: 1000 Base-T (Gigabit) Wired LAN
GPSGP-1A GPS unit
Save/Load Camera settingsYes
Total Custom Settings64
My MenuYes with customization
Chinese (Simplified and Traditional)
Date, Time and Daylight Savings Time SettingsYes
The camera clock is powered by a separate, non-rechargeable CR1616 lithium battery with a life of about two years.
World Time SettingYes
Battery / BatteriesEN-EL18a Lithium-ion Battery
Battery Life (shots per charge)3,780 shots (CIPA)
Movies: Approx. 110 minutes of HD footage
AC AdapterEH-6b AC Adapter
Requires EP-6 Power Supply Connector
Battery ChargerMH-26a Quick Charger
Tripod Socket1/4 in.
Approx. Dimensions (Width x Height x Depth)6.3 in.(160 mm)x 6.3 in.(158.5 mm)x 3.7 in.(92 mm)
Approx. Weight49.6 oz.(1,405 g)with battery and two XQD memory cards but without body cap and accessory shoe cover
49.9 oz. (1,415 g)
with battery and two CompactFlash memory cards but without body cap and accessory shoe cover
Operating Environment0–40 °C (+32–104 °F)
Less than 85% (no condensation)
PRODUCT WARRANTY INFORMATION
1. What warranty comes with the goods purchased ?
All products excluding batteries sold by Orms are covered by a minimum of a one year local warranty, reckoned from the date of purchase, to protect you against manufacturing defects.
Canon IXUS, PowerShot compact cameras are covered by a full 1 Year Warranty
Canon DSLR and Mirrorless cameras are covered by a full 2 Year Warranty.
Canon video cameras including Legria and X-series are covered by a full 1 Year Warranty.
Nikon compacts excluding the Coolpix P900 are covered by a full 1 Year Warranty.
Nikon DSLR's including the CoolPix P900 and are covered by a full 2 Year Warranty.
Panasonic cameras and lenses are covered by a full 2 Year Warranty.
Fujifilm cameras are covered by a 2 Year Warranty.
SIGMA & TAMRON LENSES
Sigma and Tamron products are covered by a 3 Year Warranty.
LEXAR & SANDISK MEMORY CARDS
Lexar and Sandisk memory cards are covered by a Limited Lifetime Warranty.
Lowepro's Limited Original Owner Warranty covers defects in materials and workmanship during the useful life of the product. The warranty does not cover damage caused by improper care.
USED GEAR PURCHASED FROM ORMS
All used gear sold by ORMS is supplied with a 6 Month Warranty.
REFURBISHED GEAR PURCHASED FROM ORMS
All refurbished gear sold by ORMS is supplied with a 12 Month Warranty.
2. My product has gone faulty, now what ?
Please contact our service division straight away on 021 - 469 1962 and notify them of the fault. You may also e-mail them at firstname.lastname@example.org
1. If a product is defective / faulty, ORMS will replace the product within a 10 day period deemed from the date of receiving the product. ORMS will also cover the shipping costs within the borders of South Africa.
2. During the warranty period, Orms will arrange collection of the faulty item, facilitate the repair and then ship the product back to the customer, bearing all risks and costs.
Orms is not obliged to repair products that fall outside of the manufacturers warranty period, or products that are damaged accidentally, however Orms in seeking to deliver the highest standard of customer service will gladly assist the customer in having the product repaired via the network of repair agents with which Orms has business dealings.
1. FREE Standard Shipping
Free Economy Shipping is available on all orders exceeding R1 000. (T&C's apply)
*Terms and conditions to qualify for free shipping:
- Shipping may only be to a physical address within the borders of South Africa. No P.O Box's allowed.
- Shipping to outlying or remote areas like farms and game reserves may attract an additional fee.
- The delivery time to city areas is usually between 2 and 4 working days*. This excludes weekends and public holidays.
*Reckoned from time of dispatch to time of arrival to client. This is an estimate and not guaranteed.
2. Aramex Courier Service (local)
We use Aramex couriers as our preferred method of delivery.
With sophisticated track and trace equipment, you can pinpoint exactly where your parcel is, from the moment it is dispatched by us, until it's safely handed over to you the recipient.
Your parcel is well packaged and bubble wrapped before delivery. We also fully insure your parcels contents for the journey to your door.
We charge a flat-rate for shipping and the charges are per order.
- Express Shipping to Main Cities @ R 150.00 incl. VAT (ETA of 1-2 Business Days)* - Main Cities are: Cape Town, Johannesburg, Pretoria, Durban, Port Elizabeth and East London. Other cities/towns will take more than 1-2 delivery time.
- Standard Shipping @ R 80.00 incl. VAT (ETA of 2-4 Business Days)* - To all areas.
*Reckoned from time of dispatch to time of arrival to client. This is an estimate and not guaranteed. This period does not include Saturdays, Sundays and public holidays. The base price of R80.00 incl. VAT is for a parcel up to 10kg in Volumetric and Physical weight. Should the item/s exceed this weight, we reserve the right to increase the shipping charge accordingly.
Please Note: The above prices quoted are for ordering online through the ORMSdirect website only. A different rate will be quoted if handled manually through our camera sales department. Our delivery service only runs from Monday to Friday. Saturday morning deliveries can be done by special arrangement only and at an additional charge. Please contact email@example.com to arrange. We reserve the right to re-quote the delivery fee should this become too expensive.
3. DHL Express Courier Service (International)
International orders are generally subject to local import duties and taxes (VAT)
Orms is not responsible for, nor can we offer, any specific advice regarding any customs related fees that you may incur. For specific information, please consult with your local government import office.
Privacy: Your privacy is important to us. We strive to exceed your expectations for privacy. Cross-border shipments are subject to inspection by customs authorities. We may also be called upon to provide certain order, shipment, and product information to our international carriers. Carriers may communicate such information to customs authorities for the purpose of facilitating customs clearance and compliance with local laws.
International shipments are quoted on a per order basis depending on the size and weight of the parcel shipped.
4. Collect & Collect from Orms Shop in Cape Town / Bellville
You are welcome to place your order online, pay for it and collect it from our Cape Town or Bellville branches. You will need to bring in a print out of the order for collection. Please ask for online sales on arrival.
Orms Shop - Cape Town
Shop 5, Roeland Square
Upper Canterbury Street
Gardens, Cape Town, 8001