Services

Trade-in Programme
Camera equipment is updated extremelly quickly as technology seems to be accelorating. The average compact still camera and camcorder is now replaced once a year! The average DSLR is replaced once every two year! So when is the right time to buy? Well ORMS has introduced a "Trade-in Programme" to help you keep abreast of technology. If you are wanting the latest camera or camcorder, then bring in all your old gear for an evaluation and we could trade your items in against your next photographic purchase.*Conditions apply.
Memory Card Recovery
Have you ever deleted your pictures on your camera accidentally or formatted your memory card only to remember that you haven't downloaded your photo's? Well fear not, help is at hand. Orms offers an expert in-store image recovery service with a high (more than 95%) success rate. Just bring in your memory card and our same-day service will get your pictures back in the blink of an eye.
Camera Sensor Cleaning
One of the downfalls with digital SLR's is that in our South African dry climate there seems to be a lot of dust in the air which always seems to find its way inside your SLR camera only to leave black spots all over your pictures.

We offer these options:

Pop into our Cape Town branch with your SLR and we will evaluate the internal chamber and blow off what we can at no charge.

If the internal chamber and sensor are too dirty for us to clean successfully, we recommend that you leave the camera with us for a full service. Servicing usually takes between 8 - 10 working days.

Insurance Evaluations & Replacements
We deal with a large range of insurance companies and can negotiate for you and assist you in making your claim to ensure that you are replaced with the correct and sufficient equipment.
We offer an equipment valuation service and will also give you a written quotation which you can submit to your insurance company. It is worthwhile getting your gear evaluated at least once a year to ensure you are sufficiently insured.
ID & Passport Photographs

Wether you’re travelling, renewing your driver’s license, or replacing a lost identity document, Orms has you covered when it comes to your ID photos. Pop in to Orms Cape Town and Orms Bellville to get your ID, Passport, Drivers or Visa photos taken and printed while you wait.

ID Photos / Passport Photos

  • Standard Visa/Passport photos
  • American Passport photo size
  • ID/Drivers License photos
  • Colour or Black and White

We also do:

  • Dubai Visa
  • British Passport and Visa on non watermarked paper
  • Gun license
  • Schengen Visa
  • Canadian Passport
  • Russian Visa
  • Japanese Visa
  • International Drivers
  • Thailand Visa
  • Indian Visa
In-store Camera Repair & Service Centre

How Product Service & Camera Repair Works

ORMS understands that your camera equipment is vitally important to you. We have been in the business of camera repairs in South Africa for many years, and we have an amazing track record when it comes to fixing broken camera equipment. To expedite servicing your product, you may request more info by sending an email to our service department, or phone us on our dedicated service line, 021 469 1962. We have branches in Cape Town and Bellville, meaning you can drop your camera off at whichever location is more convenient for you. Alternatively, if you are based elsewhere in South Africa (not in the Western Cape), you can post or courier your repair directly to us (with a copy of your tax invoice/warrant card). NB: A quotation fee of R250 will be charged for rejected quotations to cover inspection and related fees.
Please use the contact details below to find out more about how to do this. 

Email our service department: repairs@orms.co.za

Contact our service department telephonically: 021 - 469 1962.

Our instore service co-ordinators, Liezel and Portia are ready to assist you with your queries.