Sony Alpha A7R II Mirrorless Camera Body

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The Sony Alpha A7RII is a powerful mirrorless digital camera with ground breaking features and extreme video and photo capabilities. The Sony α7RII holds the titles of being the world’s first camera with a back-Illuminated 35mm full frame sensor, and also the first 35mm full frame camera with internal 4k recording

SKU: SON-A7RII

R51,995.00
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Features

Features

Sony A7RII Sensor Features:


42.4 Megapixel back-illuminated (BSI) Sensor

The Sony Alpha A7RII features a 42.4 Megapixel backside-illuminated (BSI) sensor. By utilising BSI, pixels are able to receive more oblique light rays, which helps with issues like vignetting and colour shifts at the peripheries of the image. A backside-illuminated sensor also offers a larger light capturing area per-pixel, which means better low light and dynamic range performance.


ISO 50–102400

By utilising a full frame back-illuminated sensor, the Sony A7R II can capture images at up to ISO 102400. This gives the camera extreme low light capabilities, and will enable users to capture sharp and blur-free images in less than ideal lighting situations.


No optical low-pass filter (OLPF)

With no destructive optical low pass filter getting in the way, the Sony A7R Mk II can capture images with surreal clarity and extreme sharpness.


High-speed BIONZ X™ image processing engine

The high speed BIONZ X image processing engine adaptively uses the image sensor data to produce greater detail by actively reducing image noise at high ISO’s, and diffraction at smaller apertures.



Sony A7RII Video Features:


Internal full-frame 4K video recording

The Sony A7RII is the first full-frame camera that can record 4K movies in the 35mm full-frame format. The camera can record 4K videos internally to the memory card, and at a smooth frame rate of 30fps/30p. Other recording resolutions include 1080p Full HD at 60fps/60p, and 720p HD at 120fps/120p.


Super 35mm format 4K recording

The A7R Mark II sensor can also capture videos in super 35mm format by capturing a full pixel readout (without binning), and converting it to an 8MP 4K image.


Uncompressed 4K via HDMI

The camera can feed uncompressed 4:2:2 8-bit video to external recorders/monitors via HDMI, and will continue the feed even if recording is done internally. A cable protector is included to prevent cables from disengaging accidentally, so you can shoot with greater assurance.


Minimal rolling shutter effect

The Sony A7RII captures videos with minimal rolling shutter effect due to a fast readout.


Audio Input & Headphone Jack

The Sony A7R MKII features a 3.5mm microphone input jack for compatibility with external microphones, and is also compatible with the Sony XLR-K2M XLR adapter for recording professional balanced XLR audio signals with phantom power and adjustable mic/line inputs. Monitoring audio is possible via a 3.5mm headphone jack, as well as real time audio levels for a visual reference.


S-Log2 Gamma setting

This proprietary Sony setting featured in professional camcorders creates a 1300% wider dynamic range for smooth gradation with reduced whiteout and blackout. Use colour grading in post-production to make the most of low-noise images and super-rich detail to express footage in various ways. ISO 800 or higher is available when S-Log2 Gamma is selected


Picture Profile

Fine-tune settings before recording by adjusting gradation, colour adjustment and detail. Adjusted parameters can be saved with other settings as a profile, and up to 7 profiles can be stored for later recall.


High-bit-rate XAVC S format recording

The Sony A7RII can record 4K in XAVC S format at a maximum bit rate of 100Mbps, as well as Full HD at 50Mbps. This enables the camera to so the capture movies with extremely fine details.



Sony A7RII Focusing Features:


Fast auto focus with 399 focal plane phase-detect pixels

The Sony A7RII mirrorless camera features 399 focal plane phase-detect pixels across a larger area than any other current full-frame camera. These phase-detect points are able to quickly measure the distance to a subject to drive the lens focus element to the proper position, without the excessive hunting displayed by contrast detect-only AF systems.


Eye AF under AF-C mode:

Eye Autofocus, an autofocus capability that only targets eyes, has been upgraded. It now functions under AF-C (Autofocus Continues) mode, making it possible for focus to remain on eyes even when the angle of field is changed slightly or the face is moved a little, for more framing freedom when shooting.


Expand flexible spot:

If a subject temporarily moves out of a selected focusing point during focusing with flexible Spot S mode, then the AF system will automatically use the AF points surrounding the selected point and re-establish focus by using surrounding region as a focusing area


AF-A

AF-A mode automatically selects between AF-S and AF-C depending on whether your subject is moving or not.


Fast Hybrid AF for movies

The fast, smooth and precise Hybrid AF system will perfectly suit the high requirements of 4K video recording.



Sony A7RII Operational Features:


Easier, steadier handling

The grip and shutter button from the previous models have been redesigned for the Sony A7II. The grip now provides optimal comfort and stability, even with big lenses attached.


3” 1,228,800 dot TFT tilt LCD screen

A large 3 inch 1,228,800 dot TFT LCD screen makes operating the A7RII effortless. The screen features five brightness settings, and a sunny mode, to help you get a clear display. The screen can also tilt up to about 107 degrees, and down to about 41 degrees, this will greatly aid you when shooting from low or high angles.


Assignable functions

A user can assign any 64 frequently used functions to any of the 10 customizable buttons for a more intuitive, convenient operation.


5-axis image stabilization

Packed into the Sony a7RII is a 5-axis SteadyShot INSIDE image stabilization system. This system allows users to confidently use any lens, even adapted lenses, with compensation for pitch, yaw, roll, horizontal, and vertical shifts to shoot at up to 4.5 stops of shutter speed slower. This will enable users to shoot sharp pictures/video in low light and other less than ideal conditions.


When using lenses that do not transmit imaging data to the camera, manual settings can be used to input the correct focal length and ensure proper stabilization. Also, the viewfinder can be used to preview the amount of compensation by pressing the shutter release button halfway or magnifying the image.


0.78x XGA OLED viewfinder with ZEISS T* coating

The Sony Alpha 7RII features an electronic viewfinder with high magnification of a 0.78x, and a special ZEISS T* Coating to reduce surface reflection.


Reduced shutter vibration

A new braking mechanism in the shutter leads to reduced vibration (Compared to previous models). The shutter is also highly durable and has been tested to 500,000 cycles.


Shake free and silent shooting mode

A Silent Shooting mode features an electronic shutter that is noiseless and causes no curtain vibration.



Other Sony A7RII Features:


Robust lens mount

The lens mount is specifically designed to support use of large, heavy lenses for super telephoto and movie shooting.


Full magnesium alloy camera body

Light, extra-rigid magnesium alloy is used in the internal frame, rear cover, top cover, and front cover to strengthen and toughen the body.


Built-In Wi-Fi Connectivity with NFC

Built-in Wi-Fi connectivity enables the a7RII to instantly share imagery to supported mobile and smart devices. NFC (Near Field Communication) is also supported, which allows for one-touch connection between the camera and compatible mobile devices. Once connected, the linked device can also display a live view image on its screen and remotely control the camera's shutter.


Anti-dust system

An anti-static coating keeps dust off the optical filter, and a selectable cleaning mode vibrates to shake off particles.


Dust and moisture resistance

Sealing around buttons and dials, and a double-layered structure interlocking panels and components enhances protection against dust and moisture.


Long battery life

The camera can capture up to 340 shots or record up to 95 minutes of video from a single charge.


Can be powered by USB

The α7RII can be powered by a USB cable connected to a charger or a portable power supply to enable long continuous shooting.

In The Box

In The Box

  • Sony A7RII Mirrorless Digital Camera
  • NP-FW50 Lithium-Ion Rechargeable Battery (1020mAh)
  • AC-UUD11 AC Battery Charging Adaptor
  • BC-VW1 AC Charger for W Series Battery
  • Shoulder Strap
  • ALC-B1EM Body Cap for NEX Cameras
  • Multi Interface Shoe Cap
  • Eyepiece Cup
  • Micro-USB Cable

Specs

Specs

General

Camera type

Interchangeable-lens digital camera

Lens compatibility

E-mount

Image sensor

Type

35mm full frame (35.9 x 24.0mm), Exmor R CMOS sensor

Number of pixels (effective)

Approx. 42.4 megapixels

Number of pixels (total)

Approx. 43.6 megapixels

Image sensor aspect ratio

3:2

Anti-dust system

Charge protection coating on optical filter and image sensor shift mechanism

Recording system (still images)

Recording format

JPEG (DCF Ver. 2.0, Exif Ver. 2.3, MPF baseline compliant), RAW (Sony ARW 2.3 format)

Image size (pixels)

[3:2 aspect ratio]
35mm full frame L: 7952 x 5304 (42M), M: 5168 x 3448 (18M), S: 3984 x 2656 (11M)
APS-C L: 5168 x 3448 (18M), M: 3984 x 2656 (11M), S: 2592 x 1728 (4.5M)

[16:9 aspect ratio]
35mm full frame L: 7952 x 4472 (36M), M: 5168 x 2912 (15M), S: 3984 x 2240 (8.9M)
APS-C L: 5168 x 2912 (15M), M: 3984 x 2240 (8.9M), S: 2592 x 1456 (3.8M)

[Sweep Panorama]
Wide: Horizontal 12416 x 1856 (23M), vertical 5536 x 2160 (12M)
Standard: Horizontal 8192 x 1856 (15M), vertical 3872 x 2160 (8.4M)

Image quality modes

RAW, RAW & JPEG, JPEG Extra fine, JPEG Fine, JPEG Standard

RAW output

14 bit

Picture Effect

13 modes: Posterization (Color, B/W), Pop Color, Retro Photo, Partial Color (R, G, B, Y), High Contrast Monochrome, Toy Camera, Soft High-key, Soft Focus, HDR Painting, Rich-tone Monochrome, Miniature, Watercolor, Illustration

Creative Style

Standard, Vivid, Neutral, Clear, Deep, Light, Portrait, Landscape, Sunset, Night Scene, Autumn Leaves, Black & White, Sepia (Contrast -3 to +3 steps, Saturation -3 to +3 steps, Sharpness -3 to +3 steps) (Style Box 1-6 also provided)

Dynamic range functions

Off, Dynamic Range Optimizer (Auto/Level (1–5)), Auto High Dynamic Range: Auto Exposure Difference, Exposure Difference Level (1.0-6.0 EV, 1.0 EV step)

Color space

sRGB standard (with sYCC gamut) and Adobe RGB standard compatible with TRILUMINOS™ Color

Recording system (movies)

Recording format

XAVC S / AVCHD format Ver. 2.0 compliant / MP4

Video compression

XAVC S: MPEG-4 AVC/H.264

AVCHD: MPEG-4 AVC/H.264

MP4: MPEG-4 AVC/H.264

Audio recording format

XAVC S: LPCM, 2ch

AVCHD: Dolby Digital (AC-3), 2ch, Dolby Digital Stereo Creator

MP4: MPEG-4 AAC-LC, 2ch

Image size (pixels)

[NTSC]
XAVC S 4K: 3840 x 2160 (30p/100Mbps, 30p/60Mbps, 24p/100Mbps, 24p/60Mbps)
XAVC S HD: 1920 x 1080 (60p/50Mbps, 30p/50Mbps, 24p/50Mbps), 1280 x 720 (120p/50Mbps)
AVCHD: 1920 x 1080 (60p/28Mbps/PS, 60i/24Mbps/FX, 60i/17Mbps/FH, 24p/24Mbps/FX, 24p/17Mbps/FH)
MP4: 1920 x 1080 (60p/28Mbps, 30p/16Mbps), 1280 x 720 (30p/6Mbps)

[PAL]
XAVC S 4K: 3840 x 2160 (25p/100Mbps, 25p/60Mbps)
XAVC S HD: 1920 x 1080 (50p/50Mbps, 25p/50Mbps), 1280 x 720 (100p/50Mbps)
AVCHD: 1920 x 1080 (50p/28Mbps/PS, 50i/24Mbps/FX, 50i/17Mbps/FH, 25p/24Mbps/FX, 25p/17Mbps/FH)
MP4: 1920 x 1080 (50p/28Mbps, 25p/16Mbps), 1280 x 720 (25p/6Mbps)

Picture Profile

Yes (Off/PP1-PP7) Parameters: Black level, Gamma (Movie, Still, Cine1-4, ITU709, ITU709 [800%], S-Log2), Black Gamma, Knee, Color Mode, Saturation, Color Phase, Color Depth, Detail, Copy, Reset

Movie functions

Audio Level Display, Audio Rec Level, AF Tracking Sensitivity, AF Drive Speed, Auto Slow Shutter, HDMI info. Display (On/Off selectable), Time Code/User Bit, Picture Profile, Creative Style, Picture Effect, Rec Control, Dual Video Rec, Marker Setting, PAL/NTSC Selector

Color space

xvYCC standard (x.v.Color when connected via HDMI cable) compatible with TRILUMINOS™ Color

Clean HDMI output

Clean HDMI output

NTSC: 3840 x 2160 (30p/24p) / 1920 x 1080 (60p/24p) / 1920 x 1080 (60i), YCbCr 4:2:2 8bit/ RGB 8bit

PAL: 3840 x 2160 (25p) / 1920 x 1080 (50p) / 1920 x 1080 (50i), YCbCr 4:2:2 8bit/ RGB 8bit

Media

Media

Memory Stick PRO Duo, Memory Stick PRO-HG Duo, Memory Stick Micro (M2), SD memory card, SDHC memory card (UHS-I compliant), SDXC memory card (UHS-I compliant), microSD memory card, microSDHC memory card, microSDXC memory card

Slot

Multi slot for Memory Stick Duo / SD memory card

Noise reduction

Noise reduction

Long exposure NR: On/Off, available at shutter speeds longer than 1 sec.
High ISO NR: Normal / Low / Off selectable

Multi Frame NR

Auto/ISO 100 to 102400

White balance

Modes

Auto WB / Daylight / Shade / Cloudy / Incandescent / Fluorescent (Warm White / Cool White / Day White / Daylight) / Flash / Color Temperature (2,500 to 9,900K) & Color Filter (G7 to M7: 57steps, A7 to B7: 29steps) / Custom / Underwater

AWB micro adjustment

G7 to M7 (57 steps), A7 to B7 (29 steps)

Bracketing

3 frames, H/L selectable

Focus system

Type

Fast Hybrid AF (phase-detection AF / contrast-detection AF)

Focus point

35mm full frame: 399 points (phase-detection AF)
APS-C: 357 points (phase-detection AF) / 25 points (contrast-detection AF)

Sensitivity range

EV -2 to EV 20 (at ISO 100 equivalent with F2.0 lens attached)

AF modes

Automatic AF (AF-A), Single-shot AF (AF-S), Continuous AF (AF-C), Direct Manual Focus (DMF), Manual Focus

Focus area

Wide (399 points for phase-detection AF / 25 points for contrast-detection AF) / Center / Flexible Spot (S/M/L) / Zone / Expand Flexible Spot / Lock-on AF (Wide / Zone / Center / Flexible Spot (S/M/L) / Expand Flexible Spot)

Other features

Lock-on AF, Eye AF, Predictive control, Focus lock; Eye-start AF and AF micro adjustment (both only available with optional LA-EA2 or LA-EA4 attached), AF illuminator (built-in, LED type, range: Approx. 0.30–3 m), AF ON

Exposure control

Metering type

1200-zone evaluative metering

Metering sensor

Exmor R CMOS sensor

Metering sensitivity

EV -3 to EV 20 (at ISO 100 equivalent with F2.0 lens attached)

Metering modes

Multi-segment, Center-weighted, Spot

Exposure modes

AUTO (iAUTO, Superior Auto), Programmed AE (P), Aperture priority (A), Shutter-speed priority (S), Manual (M), Scene Selection, Sweep Panorama, Movie

Scene Selection

Portrait, Landscape, Macro, Sports Action, Sunset, Night Portrait, Night Scene, Hand-held Twilight, Anti Motion Blur

Exposure compensation

+/-5.0 EV (in 1/3 EV or 1/2 EV steps), with exposure compensation dial: +/-3.0 EV (in 1/3 EV steps)

AE bracketing

Bracket: Single/Bracket: Cont., 3/5/9 frames selectable. With 3 or 5 frames, in 1/3, 1/2, 2/3, 1.0, 2.0 or 3.0 EV increments, with 9 frames, in 1/3, 1/2, 2/3 or 1.0 EV increments.

AE lock

Available with AE lock button. Locked when shutter button is pressed halfway. Can be disabled from the Menu.

ISO sensitivity (Recommended Exposure Index)

Still images: ISO 100-25600 (expandable to ISO 50–102400 for shooting still images), AUTO (ISO 100-6400, selectable lower limit and upper limit)
Movies: ISO 100-25600 equivalent, AUTO (ISO 100-6400 equivalent, selectable lower limit and upper limit)

Viewfinder

Type

XGA OLED, 1.3 cm (0.5 type) electronic viewfinder (color)

Total number of dots

2,359,296 dots

Brightness control

Auto/Manual (5 steps between -2 and +2)

Color temperature control

Manual (5 steps)

Field coverage

100%

Magnification

Approx. 0.78x (with 50 mm lens at infinity, -1 m-1)

Diopter adjustment

-4.0 to +3.0 m-1

Eye point

Approx. 23 mm from the eyepiece lens, 18.5 mm from the eyepiece frame at -1 m-1 (CIPA standard)

Display

Graphic Display / Display All Info. / No Disp. Info. / Histogram / Digital Level Gauge

Real-time image-adjustment display

On/Off

LCD screen

Type

7.5 cm (3.0 type) TFT drive

Total number of dots

1,228,800 dots

Brightness control

Manual (5 steps between -2 and +2), Sunny Weather mode

Adjustable Angle

Up approx. 107 degrees, down approx. 41 degrees

Display selector (Finder/LCD)

Auto/Manual

Display

Graphic Display / Display All Info. / No Disp. Info. / Histogram / Digital Level Gauge / Shooting information for viewfinder mode

Real-time image-adjustment display

On/Off

Zebra

Yes

Peaking MF

Yes (Level setting: High/Mid/Low/Off, Color: White/Red/Yellow)

Other features

Face detection

On / On (Regist. Faces) / Off, Face registration, Face selection (Max. number of detectable faces: 8)

Auto Object Framing

Yes

Clear Image Zoom

Still/Movie: Approx. 2x

Digital zoom

Smart zoom (still images) M: Approx. 1.5x, S: Approx. 2.0x
Digital zoom (still images) Approx. 4x
Digital zoom (movies) Approx. 4x

PlayMemories Camera Apps

Yes

Lens compensation

Peripheral shading, chromatic aberration, distortion

Shutter

Type

Electronically controlled, vertical-traverse, focal-plane type

Shutter speed

Still images: 1/8000 to 30 sec., Bulb
Movies: 1/8000 to 1/4 (1/3 step)
NTSC: Up to 1/60 in AUTO mode (up to 1/30 in Auto Slow Shutter mode)
PAL: Up to 1/50 in AUTO mode (up to 1/25 in Auto Slow Shutter mode)

Flash sync. speed

1/250 sec.

Electronic front curtain shutter

Yes, On/Off

Silent Shooting

Yes, On/Off

SteadyShot INSIDE (image stabilization)

Type

Image Sensor-Shift mechanism with 5-axis compensation (Compensation depends on lens specifications)

Compensation effect

4.5 steps (Based on CIPA standard. Pitch/yaw shake only. With Sonnar T* FE 55 mm F1.8 ZA lens mounted. Long exposure NR off)

Flash Control (with optional external flash)

Control

Pre-flash TTL

Flash compensation

+/-3.0 EV (switchable between 1/3 and 1/2 EV steps)

Flash bracketing

3/5/9 frames selectable. With 3 or 5 frames, in 1/3, 1/2, 2/3, 1.0, 2.0, 3.0 EV increments, with 9 frames, in 1/3, 1/2, 2/3, 1.0 EV increments.

Flash modes

Flash off, Autoflash, Fill-flash, Rear Sync., Slow Sync., Red-eye reduction (On/Off selectable), Hi-speed sync*1, Wireless*1

External flash

Sony α System Flash compatible with Multi Interface Shoe. Attach the shoe adaptor for flash compatible with Auto-lock Accessory Shoe.

FE level lock

Yes

Drive

Drive modes

Single shooting, Continuous shooting, Self-timer, Self-timer (Cont.), Bracketing (Cont., Single, White Balance, DRO)

Self-timer

10 sec. delay/5 sec. delay/2 sec. delay/Continuous self-timer (3 frames after 10 sec. delay/5 frames after 10 sec. delay/3 frames after 5 sec. delay/5 frames after 5 sec. delay/3 frames after 2 sec. delay/5 frames after 2 sec. delay)/Bracketing self-timer (Off/2 sec. delay/5 sec. delay/10 sec. delay)

Speed (approx., max.)*2

Continuous shooting Hi: Max. 5fps, Continuous shooting Lo: Max. 2.5fps

No. of recordable frames*2 (approx.)

Continuous shooting Hi: 24 frames (JPEG Extra Fine L), 30 frames (JPEG Fine L), 37 frames (JPEG Standard L), 23 frames (RAW), 22 frames (RAW & JPEG)

Playback

Modes

Single (with or without shooting information, Y RGB histogram & highlight/shadow warning), 9/25-frame index view, Enlarged display mode (Maximum magnification L: 24.9x, M: 16.2x, S: 9.4x), Auto Review (10/5/2 sec, off), Image orientation (Auto/Manual/Off selectable), Slideshow, Panorama scrolling, Folder selection (Still / Date / MP4 / AVCHD / XAVC S HD / XAVC S 4K), Forward/Rewind (Movie), Delete, Protect

Interface

PC interface

Mass-storage, MTP, PC remote

Multi/Micro USB Terminal

Yes*3

Wireless LAN (built-in)

Wi-Fi Compatible, IEEE802.11b/g/n (2.4GHz band)*4
Playback of still images and movies on smartphones, PCs and TVs

NFC™

Yes (NFC Forum Type 3 Tag compatible, One-touch remote, One-touch sharing)

HD output

HDMI micro connector (Type-D), BRAVIA Sync (link menu), PhotoTV HD, 4K still image playback

Multi Interface Shoe

Yes

Others

Auto-lock Accessory Shoe compatible with supplied shoe adaptor, Microphone terminal (3.5 mm Stereo minijack), Headphone terminal (3.5 mm Stereo minijack), Vertical Grip Connector

Audio

Microphone

Built-in stereo microphone or ECM-XYST1M / XLR-K2M (sold separately)

Speaker

Built-in, monaural

Print

Compatible standards

Exif Print, Print Image Matching III, DPOF setting

Custom function

Type

Custom key settings, Programmable setting

Memory function

Yes (2 sets)

Power

Battery

Rechargeable battery pack NP-FW50

Still images

Approx. 290 shots (viewfinder) / approx. 340 shots (LCD screen) (CIPA standard)

Movies

Actual*5*6: Approx. 50 min. with viewfinder, approx. 55 min. with LCD screen (CIPA standard)
Continuous*5*7: Approx. 95 min. with viewfinder, approx. 95 min. with LCD screen (CIPA standard)

External power

AC Adaptor AC-PW20 (optional)

Operating temperature

Range

32–104°F/0–40°C

Specifications and features are subject to change without notice.

*1
With compatible external flash.
*2
Approximate. May vary depending on shooting conditions and media.
*3
Supports Micro USB compatible device.
*4
Configuration method/Access method: WPS or manually/infrastructure mode. When connecting to smartphones, the camera can always work as a base without a wireless access point. (Security: WEP/WPA-PSK/WPA2-PSK)
*5
Continuous movie recording is possible for approximately 29 minutes (limited by product specifications).
*6
Indicated recording time is defined by repeating the following cycle: Power on, start recording, zoom, stand-by and power off.
*7
Indicated recording time is defined by repeating the following cycle: Pressing the MOVIE button. No other operations such as zoom are performed.

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Warranty Info

PRODUCT WARRANTY INFORMATION

1.  What warranty comes with the goods purchased ?

All products sold by Orms are covered by a minimum of a one year local warranty, reckoned from the date of purchase, to protect you against manufacturing defects.

CANON

Canon cameras including IXUS, PowerShot and EOS are covered by a full 1 Year Warranty.
Canon video cameras including Legria and X-series are covered by a full 1 Year Warranty.

NIKON

Nikon compacts excluding the Coolpix P900 are covered by a full 1 Year Warranty.
Nikon DSLR's including the CoolPix P900 and are covered by a full 2 Year Warranty.

FUJIFILM

Fujifilm cameras  are covered by a 2 Year Warranty.

SIGMA & TAMRON LENSES

Sigma and Tamron products are covered by a 3 Year Warranty.

LEXAR & SANDISK MEMORY CARDS

Lexar and Sandisk memory cards are covered by a Limited Lifetime Warranty.

LOWEPRO BAGS

Lowepro's Limited Original Owner Warranty covers defects in materials and workmanship during the useful life of the product.  The warranty does not cover damage caused by improper care.

USED GEAR PURCHASED FROM ORMS

 All used gear sold by ORMS is supplied with a 6 Month Warranty.

 

2.  My product has gone faulty, now what ?

Please contact our service division straight away on 021 - 469 1962 and notify them of the fault. You may also e-mail them at repairs@orms.co.za

   1. If a product is defective / faulty, ORMS will replace the product within a 10 day period deemed from the date of receiving the product.  ORMS will also cover the shipping costs within the borders of South Africa.

   2. During the warranty period, Orms will arrange collection of the faulty item, facilitate the repair and then ship the product back to the customer, bearing all risks and costs.

   3. Please see our policies under Return Policy and Servicing & Repair Policy for further information


Orms is not obliged to repair products that fall outside of the manufacturers warranty period, or products that are damaged accidentally, however Orms in seeking to deliver the highest standard of customer service will gladly assist the customer in having the product repaired via the network of repair agents with which Orms has business dealings.

Shipping Info


1.  FREE Standard Shipping 

Free Economy Shipping is available on all orders exceeding R1 000. (T&C's apply)

*Terms and conditions to qualify for free shipping:

  • Shipping may only be to a physical address within the borders of South Africa. No P.O Box's allowed.
  • Shipping to outlying or remote areas like farms and game reserves may attract an additional fee.
  • The delivery time to city areas is usually between 2 and 4 working days*. This excludes weekends and public holidays.

*Reckoned from time of dispatch to time of arrival to client. This is an estimate and not guaranteed.

 

2.  Aramex Courier Service (local)

We use Aramex couriers as our preferred method of delivery.

With sophisticated track and trace equipment, you can pinpoint exactly where your parcel is, from the moment it is dispatched by us, until it's safely handed over to you the recipient.

Your parcel is well packaged and bubble wrapped before delivery. We also fully insure your parcels contents for the journey to your door.

Delivery Charges:

We charge a flat-rate for shipping and the charges are per order. 

  • Express Shipping to Main Cities @ R 150.00 incl. VAT (ETA of 1-2 Business Days)* - Main Cities are: Cape Town, Johannesburg, Pretoria, Durban, Port Elizabeth and East London. Other cities/towns will take more than 1-2 delivery time.
  • Standard Shipping @ R 80.00 incl. VAT (ETA of 2-4 Business Days)* - To all areas.

*Reckoned from time of dispatch to time of arrival to client. This is an estimate and not guaranteed. This period does not include Saturdays, Sundays and public holidays. The base price of R80.00 incl. VAT is for a parcel up to 10kg in Volumetric and Physical weight. Should the item/s exceed this weight, we reserve the right to increase the shipping charge accordingly. 

Please Note: The above prices quoted are for ordering online through the ORMSdirect website only. A different rate will be quoted if handled manually through our camera sales department. Our delivery service only runs from Monday to Friday. Saturday morning deliveries can be done by special arrangement only and at an additional charge. Please contact info@orms.co.za to arrange. We reserve the right to re-quote the delivery fee should this become too expensive. 

 

3.  DHL Express Courier Service (International)

Please note:

International orders are generally subject to local import duties and taxes (VAT)

Orms is not responsible for, nor can we offer, any specific advice regarding any customs related fees that you may incur. For specific information, please consult with your local government import office.

Privacy: Your privacy is important to us. We strive to exceed your expectations for privacy. Cross-border shipments are subject to inspection by customs authorities. We may also be called upon to provide certain order, shipment, and product information to our international carriers. Carriers may communicate such information to customs authorities for the purpose of facilitating customs clearance and compliance with local laws.

Delivery Charges:

International shipments are quoted on a per order basis depending on the size and weight of the parcel shipped.

 

4.  Collect & Collect from Orms Shop in Cape Town / Bellville

You are welcome to place your order online, pay for it and collect it from our Cape Town or Bellville branches. You will need to bring in a print out of the order for collection. Please ask for online sales on arrival. 

 

Orms Shop - Cape Town

Open: Mon-Thurs 8 to 6PM, Fri 8:30 to 6PM, Saturdays 8AM to 1PM 
 

Shop 5, Roeland Square

Upper Canterbury Street

Gardens, Cape Town, 8001

South Africa

> View on Google Maps: ORMS C.T

 

Orms Shop - Bellville

Open: Weekdays 8AM to 5:30PM, Saturdays 8AM to 1PM
 

Victorian Towers

Cnr Durban Rd & Palm St

Bellville, Cape Town, 7530

South Africa

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