Job Title: Social Media Manager
Department: Marketing
Based At: Orms Cape Town
Reporting To: Marketing Manager
Responsible For: All Social Media Platforms

We are looking for a dynamic Social Media Manager to join the Orms Marketing team.

The ideal candidate must have a passion for all things social, thrive on engagements and interactions with a growing social community and love bringing new and exciting content ideas to life.

This position offers an exciting opportunity to work across all three of the Orms brands – Orms, Orms Print Room and Framing and the Orms Cape Town school of photography – offering an exciting opportunity for creativity, diversity in an ever changing and fast paced retail environment.

What We Expect from You:

Passion for Social Media: Your enthusiasm for digital platforms should be infectious. We need someone who lives and breathes social media, understands the nuances of different channels, and can craft compelling narratives that resonate with our audiences.
Brand Voice Ambassador: You’ll be the maestro of our brand’s online persona. From crafting engaging content to managing our social media accounts, you'll ensure every post, tweet, and update is in harmony with our brand’s voice and vision.
Strategic Mindset: Collaborate with our marketing team to enhance and execute a cohesive brand strategy. Your role is pivotal in ensuring our social content not only sparkles with creativity but also aligns seamlessly with our overall marketing objectives.
Budget & Analytics Wizardry: Bring your A-game in managing budgets for paid media campaigns and wow us with your analytical prowess. This would include regular, detailed reports on the performance of our content channels and the ROI of our social media investments.

Responsibilities:

• Managing the growth strategy for the Orms social platforms
• Working closely with our Junior Social Coordinator and the greater marketing team to conceptualize and produce YouTube, social content and Instagram Reels
• Working closely with the Marketing Manager and the broader marketing team on campaigns from conception to implementation
• Tracking and analyzing the overall social, content and paid performance and compiling monthly reports with key insights & strategic recommendations
• Be in the loop with the latest social trends, innovations and developments and bring new ideas to the table for our platforms
• Help to deliver a consistent brand experience across all platforms and pro-actively increase growth, engagement, social traffic and traffic to the website
• Make recommendations on the most impactful and cost-effective assets for digital platforms
• Maintain relationships with collaborators and highlight new opportunities for collaboration within our social communities
• Management of all social budgets and the implementation of all paid and organic social campaigns

Our ideal candidate has:

• A good working knowledge of Facebook Business Manager is a must, as well as experience with X, Instagram, LinkedIn, TikTok and YouTube in a business capacity
• At least 2 years’ experience working in a social-focused role
• Proven track record of growing and retaining social audiences
• Proven paid social experience – specifically optimizing ROI, lead generation, and audience retargeting
• A passion for photography, content creation and curation
• Strong creative writing skills
• Excellent spoken and written English
• A hard working, determined and can-do attitude
• Advantageous: Experience within a Retail environment on a social level

Additional job info:

• 08:00h - 17:00h Monday to Friday
• This position is based out of Roeland Square, Gardens (Non-remote)

Please forward your CV, in confidence, to annette.blackie@orms.co.za
Only shortlisted applicants will be contacted

Job Title: General Framer (Fitting Room)
Department: Orms Framing
Reporting To: Framing Manager

RESPONSIBLE FOR:

• Mounting artworks of high value
• Final checking and full completion of frames
• Artwork preparation & handling
• General framing workshop assistance (incl, cutting, joining, sanding, cleaning)

MINIMUM EDUCATIONAL QUALIFICATION REQUIRED:

• Grade 12

INHERENT/SPECIFIC REQUIREMENTS TO DO THE JOB:

• Experience in framing production – minimum 5 years
• Experience with mounting artwork
• Experience with general cutting and joining
• An experienced hand to handle paper and artwork of all kinds

SUMMARY OF JOB DESCRIPTION:

• Mounting of artworks
• Full fitment and completion of framed artworks – from fitment to hanging
• Prepping and trimming of a variety of substrates from paper to aluminium, Perspex, wood, etc.
• General factory workshop assistance including cleaning, cutting, preparation, wrapping, etc.

KEY PERFORMANCE AREAS:

• Making sure work is of a consistently high quality
• Meeting deadlines
• Strict Quality control
• Working as a team

KEY PERFORMANCE COMPETENCIES:
(Job Skills required to perform
Competently in job).

• Able to meet deadlines and perform under pressure, this is a high-pressure environment and one would need to be able to work quickly and accurately in order to meet deadlines.
• Clean, neat, organised and focused

Please forward your CV, in confidence, to annette.blackie@orms.co.za
Only shortlisted applicants will be contacted

Job Title: Used Gear and Rentals Liaison
Based At: ORMS Cape Town
Reporting To: Used Gear & Rentals Manager

RESPONSIBLE FOR:

• Receiving and dispatching Rental Items
• Packing and cleaning of all rental gear
• Creating rental bookings and quotes
• Booking equipment in for repairs/service
• Advising clients on gear suitability and availability.
• Firmware updates
• Ensuring payments are done and correctly allocated
• Helping out with all Used gear related duties. i.e. (packing display shelf,
  organising purchased items, removing items from website, Loading items
  on the website)
• Checking and testing of potential trade ins as well as sensor cleans.
• Keeping up to date with the latest gear and specification.
• Attending training sessions by suppliers.
• Working with the rental team across the company to grow the rental
  department in the area and establish ORMS as the go to for any rental
  related inquiries.

MINIMUM EDUCATIONAL
QUALIFICATION REQUIRED:

Grade 12

INHERENT/SPECIFIC REQUIREMENTS
TO DO THE JOB:

• Fully computer literate
• Technical background on camera equipment
• Exceptional attention to detail
• Work well in a team
• Thrive in a high stakes high pace environment.

SUMMARY OF JOB DESCRIPTION:
You would be the main point of contact for clients on email and in store and as such have the responsibility to create lasting relationships with trust at its core. Clients will rely on you to guide them on their requirements for gear and advise while making sure renting gear is the last thing they need to worry about before their shoot. You would create a seamless and friendly experience from booking to return with the best service imaginable by taking initiative and going beyond what is expected. You would have the opportunity to meet countless like-minded individuals in the photographic industry and forming part of their journey.

KEY PERFORMANCE AREAS

• Customer Service
• Keep updated on all digital cameras
• Computer literate
• Able to communicate proficiently in
• English and Afrikaans
  
  

KEY PERFORMANCE COMPETENCIES:
(Job Skills required to perform Competently in job).

• Exceptional attention to detail
• Good clear speaking voice
• Good writing skills
• Good communicator
• Attention to detail

PERSONAL SKILLS /ATTRIBUTES:

• Patience
• Attention to detail
• Problem solving
• Well organized
• Able to multitask

CONTACT DETAILS:

Please send your CV, in confidence, to annette.blackie@orms.co.za
If you do not hear from us within 4 weeks, please consider your
application as unsuccessful

Job Title: Create & Print Manager
Based At: ORMS Cape Town

ROLE PURPOSE:

We are looking for a dynamic and experienced Create & Print Manager to lead and coordinate the entire print production and customer service process within our vibrant Orms C&P team. This role combines customer liaison, production scheduling, team management, and quality control to ensure a seamless print experience from order to delivery.

KEY RESPONSIBILITIES:
OPERATIONS & WORKFLOW

• Manage and prioritise daily print production schedules across department.
• Ensure offline and online orders are processed accurately and timeously.
• Perform quality checks on print files and final outputs.
• Monitor production efficiency, reduce errors, and improve workflow systems.
• Communicate job status updates and delays with clients and teams.
• Responsible for conducting regular stock takes to ensure accurate inventory records and support effective stock control.
• Generally responsible to keep operating costs to a minimum

CUSTOMER SERVICE

• Act as the contact for client complaints and queries.
• Support clients with file uploads, product selections and software issues.
• Maintain strong relationships with clients, offering guidance and problem-solving.
• Handle complaints or escalations with empathy and professionalism.

ADMINISTRATION & REPORTING

• Process payments, invoices, delivery notes and credit notes.
• Manage leave approvals, appraisals and clocking in times.
• Maintain accurate records of orders, issues, maintenance, stock and daily job tracking.

EQUIPMENT & MAINTENANCE

• Ensure regular equipment servicing, calibration and minor troubleshooting.
• Arrange external repairs and log technical faults.
• Maintain consumables and monitor usage for reorder.

TEAM LEADERSHIP

• Supervise, train and motivate team members across production and client service. Responsible for co-ordinating and managing the team by ensuring that goals are set and met and productivity and staff motivation remains high.
• Lead weekly team meetings and monitor staff performance.
• Cross-train staff to support flexible team structure and backup.
• Full supervisory responsibility for the management and discipline of staff

SKILLS & REQUIREMENTS

• Minimum 7 years in print production or a similar print/admin role.
• Strong organisational, communication, and leadership skills.
• A proven ability to manage and discipline staff
• A proven ability to manage production processes in a production environment
• Proven responsibility and accountability characteristics
• Experience with print software (Taopix, IQ, Adobe Suite, etc.).
• Able to multitask in a deadline-driven environment.

CONTACT DETAILS:

Please send your CV and a short motivation, to annette.blackie@orms.co.za with subject line:
Application – Create & Print Manager
If you do not hear from us within 2 weeks, please consider your application as unsuccessful.