CAREER OPPORTUNITIES

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USED GEAR ASSISTANT/STOCK CONTROLLER

Job Title: Used Gear Assistant/Stock Controller
Department: Used Gear
Based at: Orms Central Cape Town
Reporting to: Used Gear Manager

PURPOSE OF ROLE:

The Used Gear Assistant is responsible for the day-to-day operations of the used gear department. You are the main point of contact for clients on email and in store, building lasting relationships based on trust. You guide clients on their gear requirements, ensure accurate inventory management, maintain the website, and process transactions. You take initiative to exceed expectations and contribute to creating a seamless, friendly customer experience while supporting the broader photographic community.

KEY RESPONSIBILITIES:

  • Manage inventory by receiving, processing and organizing used gear stock across all ORMS branches
  • Website management by listing new items, updating availability, and removing sold or discontinued products
  • Customer service through advising clients on gear suitability, condition, specifications, and availability
  • Ensure all payments are recorded and correctly allocated to the appropriate accounts
  • Perform firmware updates and other technical maintenance as required
  • Stay current with the latest camera equipment, lenses, and specifications, and attend supplier training sessions
  • Support cross-branch operations as needed
  • Assist online team with used gear related queries
  • Assist stock controllers with timely transfer of used equipment to respective branches as well as receiving equipment
  • Conduct bi-weekly stock takes to ensure accurate stock holding that matches the ERP to the online store

ESSENTIAL SKILLS & COMPETENCIES:

  • Exceptional attention to detail in inventory management and customer interactions
  • Clear communication skills in English and Afrikaans, verbal and written
  • Problem-solving ability and initiative in a fast-paced environment
  • Strong organizational skills with ability to multitask effectively
  • Reliability and ability to work well within a team
  • Customer service orientation and patience

WORKING ENVIRONMENT:

This role operates in a high-stakes, fast-paced environment serving demanding clients. You will interact with customers in-store and via email daily, manage multiple priorities simultaneously, and take responsibility for maintaining professional standards in all interactions.

PERFORMANCE EXPECTATIONS:

  • Maintain up-to-date knowledge of digital cameras and photographic equipment
  • Provide accurate, helpful advice to clients regarding gear suitability and specifications
  • Process transactions accurately and ensure financial records are correct
  • Keep inventory organized and website current
  • Respond professionally and promptly to customer inquiries
  • Demonstrate reliability and take ownership of assigned tasks

APPLICATION PROCESS:

Interested applicants should submit their CV to annette.blackie@orms.co.za
If you do not receive a response within 4 weeks, please consider your application unsuccessful. Only shortlisted applicants will be contacted.

This position is aligned with our commitment to Employment Equity, and preference may be given to suitably qualified candidates from designated groups in terms of the Employment Equity Act.

SHORT FORM VIDEO CONTENT CREATOR

Job Title: Short Form Video Content Creator
Department: Marketing
Based at: Orms Cape Town
Reporting to: Marketing Manager

WHAT WE EXPECT FROM YOU:

Love capturing epic moments and sharing them with the world? Orms is on the hunt for a fresh, creative mind to join us as Short Form Video Content Creator! If you're a natural storyteller with a flair for social media and a talent for creating scroll-stopping content, we want you to be on our team. Ready to take your passion for photography and content creation to the next level? Let’s make some magic together!

JOB SUMMARY:

You'll team up with our marketing crew and Social Media Manager to create content that truly connects! From crafting posts that resonate to keeping an eye on what’s trending, you'll be right in the mix, engaging with our community, managing conversations, and driving the vibe across our social platforms. If you're all about staying ahead of digital trends and making an impact, this is your scene!

KEY RESPONSIBILITIES:

CONTENT CREATION:

  • Produce photo, video, and graphic content aligned with brand guidelines and departmental KPIs across 3 separate brand (Orms, Orms Print Room and Framing, Orms Cape Town School of Photography).
  • Develop short and long form content for Instagram and YouTube that supports product launches, promotions, events, and campaigns.
  • Write compelling captions, headlines, and marketing copy in line with different social platforms.

PERFORMANCE AND REPORTING

  • Track and report on content, YouTube and social media performance.
  • Analyse engagement, reach, website traffic, and campaign results.
  • Use insights and data analytics to optimise and ideate future content and campaigns.
  • Monitor competitor activity and industry trends.
  • Present monthly content plan across all three brand to Management.

COLLABORATIVE WORK:

  • Work closely with the marketing, design, and content teams to align social media activities with broader marketing goals.
  • Build relationships with various departments in the business to create meaningful content.

OUR IDEAL CANDIDATE HAS:

  • At least 2 years of experience in a social media content creation position.
  • In-depth knowledge of editing tools and software.
  • A strong understanding of social media platforms, especially Instagram, Facebook, TikTok, and LinkedIn.
  • Experience with Meta and YouTube analytics.
  • Excellent writing and communication skills, with a flair for crafting captivating captions and thumbnails.
  • An analytical mindset with the ability to interpret data and generate insights and strategic plans.
  • Highly creative, detail-oriented, and organized with a proactive attitude.

ADVANTAGEOUS:

  • Experience with influencer partnerships or brand collaborations is a plus
  • Retail marketing experience

ADDITIONAL JOB INFO

  • 08:00 - 17:00 Monday to Friday
  • This position is based at Roeland Square, Gardens (Non-remote)

Please send your CV with a cover sheet indicating your salary expectations, in confidence, to
annette.blackie@orms.co.za
Only shortlisted applicants will be contacted.

This position(s) is aligned with our commitment to Employment Equity, and preference may be given to suitably qualified candidates from designated groups in terms of the Employment Equity Act.

RENTALS AND USED GEAR LIAISON - CAPE TOWN

Job Title: Rentals and Used Gear Liaison
Department: Used Gear & Rentals

POSITION OVERVIEW:

The role will be responsible for managing client relationships, coordinating rental and used gear processes, and ensuring a seamless customer experience from booking to return. This role requires strong technical knowledge of photographic equipment, excellent communication skills, and the ability to work independently while supporting the wider rental team.

KEY RESPONSIBILITIES:

  • Serve as the primary contact for clients via email and in-store.
  • Build and maintain strong, trust-based client relationships.
  • Receive, dispatch, pack, and clean rental gear.
  • Create bookings, generate quotes, and process payments accurately.
  • Advise clients on equipment suitability and availability.
  • Book equipment in for repairs and servicing.
  • Perform firmware updates and basic maintenance.
  • Stay informed on the latest photographic gear and specifications.
  • Attend supplier training sessions.
  • Collaborate with the rental team across branches to grow the rental department and establish ORMS as the preferred rental provider.
  • Inspection and testing of potential used gear equipment purchases.
  • Labelling and processing used gear.
  • Following correct stock control procedures.
  • Creating new used gear listings on the website.
  • Sensor cleans in store

MINIMUM REQUIREMENTS:

  • Grade 12 qualification.
  • Education or work experience in photography or videography.
  • Strong technical knowledge of camera equipment.
  • Fully computer literate.
  • Excellent command of English and Afrikaans (written and spoken).
  • Ability to work effectively under pressure in a fast-paced environment.
  • Self-motivated and able to work independently as well as in a team.

KEY COMPETENCIES:

  • Exceptional attention to detail.
  • Strong organizational and multitasking skills.
  • Clear and professional communication (verbal and written).
  • Problem-solving ability.

PERSONAL ATTRIBUTES:

  • Patient and approachable.
  • Proactive and reliable.
  • Well-organized with a structured work style.

APPLICATION PROCESS

Interested applicants should submit their CV to annette.blackie@orms.co.za
If you do not receive a response within 4 weeks, please consider your application unsuccessful. Only shortlisted applicants will be contacted.

This position is aligned with our commitment to Employment Equity, and preference may be given to suitably qualified candidates from designated groups in terms of the Employment Equity Act.

COSTING ESTIMATOR CLERK - PRINTING & FRAMING

Department: Print Room & Framing
Reporting To: Print Room General Manager

WHAT ARE WE LOOKING FOR:
We are looking for a detail-oriented Costing Estimator Clerk to join our Print Room & Framing team.
This role is essential to ensuring accurate and detailed quotations for custom printing and framing jobs received from our sales consultants. The successful candidate will work closely with sales and production teams to
calculate material, labour, and production costs while maintaining correct margins and pricing structures.

KEY RESPONSIBILITIES:

  • Prepare accurate cost estimates and detailed job quotations
  • Analyse job specifications including print media, framing components, glass, mounting and finishes
  • Ensure correct pricing according to company standards
  • Maintain strong cost control and margin accuracy
  • Support sales and management with costing queries

REQUIREMENTS:

  • Previous experience in costing, estimating, or production administration
  • Strong numerical skills and attention to detail
  • Proficient in Microsoft Excel and MS Office
  • Ability to work under pressure and meet deadlines
  • Knowledge of printing and framing processes advantageous

CONTACT DETAILS:

Please send your CV with a cover letter indicating your salary expectations, in confidence, to annette.blackie@orms.co.za
Only shortlisted applicants will be contacted.
Salary will be market related, dependent on qualifications & experience.

This position is aligned with our commitment to Employment Equity, and preference may be given to suitably qualified candidates from designated groups in terms of the Employment Equity Act.