List of Authorized Camera Repair Centres:


Orms Cape Town Canon Product Repair Centre

Authorised Canon Repair Centre

National Tel: 021 469 1962

Orms is an officially approved Canon Service Centre. We have a fully functioning Dedicated Canon Service Workshop and are able to service, repair and Calibrate Canon DSLR Cameras, Canon Speedlights and Canon Lenses here on our premises. This includes warranty repairs as well as out of Warranty items.

  • Assessments usually take between 3 to 4 working days.
  • A quotation fee of R250 will be charged for any rejected quotation from Orms to cover inspection and related fees. If the item had to be outsourced an additional R100 fee will be charged.
  • Warranty Repairs as well as Chargeable Repairs usually take between 8 to 12 working days, depending on spare part availability.
  • We offer a Professional Express Service to those that require a faster turn around time for their repairs.
  • Sensor cleaning on Canon DSLR Cameras is carried out free of charge and within 30 minutes to an Hour depending on the current work load.
  • Quotations are approximate and are not binding. You may be re-quoted if further work is required to carry out your repair.
  • Repairs are guaranteed for 6 Months (From Date Of Collection) for the work carried out only. Unrelated repairs to the same item within the warranty period will be quoted for.
  • We do not repair items that have been exposed to water or any other liquid.

Orms Cape Town DJI Product Repair Centre

Authorised Canon Repair Centre

National Tel: 021 469 1962

Orms is an officially approved DJI Service Centre. Our fully functioning workshop is able to service, repair and calibrate select DJI drones. This includes warranty repairs as well as out of warranty items

  • Assessments usually take between 3 to 4 working days.
  • A quotation fee of R250 will be charged for any rejected quotation from Orms to cover inspection and related fees. If the item had to be outsourced an additional R100 fee will be charged.
  • Warranty Repairs as well as Chargeable Repairs usually take between 8 to 12 working days, depending on spare part availability.
  • We offer a Professional Express Service to those that require a faster turn around time for their repairs.
  • Quotations are approximate and are not binding. You may be re-quoted if further work is required to carry out your repair.
  • Repairs are guaranteed for 6 Months (From Date Of Collection) for the work carried out only. Unrelated repairs to the same item within the warranty period will be quoted for.
  • We do not repair items that have been exposed to water or any other liquid.

Nikon's Product Repair Centre

Nikon Jhb or CT  

International Tel: +27 (0) 87 285 3300,

National Tel: 086 116 4566.


How Product Service & Camera Repair Works:

ORMS understands that your camera equipment is vitally important to you. We have been in the business of camera repairs in South Africa for many years, and we have an amazing track record when it comes to fixing broken camera equipment. To expedite servicing your product, you may request more info by sending an email to our service department, or phone us on our dedicated service line, 021 469 1962. We have branches in Cape Town and Bellville, meaning you can drop your camera off at whichever location is more convenient for you. Alternatively, if you are based elsewhere in South Africa (not in the Western Cape), you can courier your faulty product directly to us (with a copy of your tax invoice). Please use the contact details below to find out more about how to do this:

Email our service department: repairs@orms.co.za

Call our service department on: 021 - 469 1962.

Our instore service co-ordinators, Liezel or Portia are ready to assist you with your queries.

 

How To Get a Product or Camera Repaired by ORMS:

Send to ORMS Directly

For service, please courier your faulty product directly to us (with a copy of your tax invoice for warranty repairs), and a letter explaining what the problems might be and we will contact you with a quote as soon as possible.

Att: Liezel/Portia
ORMS C.T Service Department
Shop 5, Roeland Square
Cnr Roeland and Upper Canterbury Street
Gardens
Cape Town
8001

Drop off at one of our Branches

You may physically drop off your product at either our Cape Town or Bellville branches. 

 

Have Your Product Repaired by an independent Authorized Repair Centre:

You may also take your product directly to one of the local Authorized Repair Centres and by producing your tax invoice (and warranty card) you can also have your product repaired under warranty.

(Please note, these Authorized Repair Stations are independent businesses and prices quoted by them are at their discretion if the product is out of the warranty period.)

 

Repair Warranty:

Orms offers a 6 months warranty on all camera and lens repairs.