Zhiyun-Tech CRANE 3S Handheld Stabilizer

Free Economy Shipping is available on all orders exceeding R1 000. (T&C's apply)

*Terms and conditions to qualify for free shipping:

Shipping may only be to a physical address within the borders of South Africa. No P.O Box's allowed.Shipping to outlying or remote areas like farms and game reserves may attract an additional fee.The delivery time to city areas is usually between 2 and 4 working days*. This excludes weekends and public holidays.

*Reckoned from time of dispatch to time of arrival to client. This is an estimate and not guaranteed.

We use DSV couriers as our preferred method of delivery.

With sophisticated track and trace equipment, you can pinpoint exactly where your parcel is, from the moment it is dispatched by us, until it's safely handed over to you the recipient.

Your parcel is well packaged and bubble wrapped before delivery. We also fully insure your parcels contents for the journey to your door.

We charge a flat-rate for shipping and the charges are per order. 

Express Shipping to Main Cities @ R 150.00 incl. VAT (ETA of 1-2 Business Days)* - Main Cities are: Cape Town, Johannesburg, Pretoria, Durban, Port Elizabeth and East London. Other cities/towns will take more than 1-2 delivery time.Standard Shipping@ R 80.00 incl. VAT (ETA of 2-4 Business Days)* - To all areas.

*Reckoned from time of dispatch to time of arrival to client. This is an estimate and not guaranteed. This period does not include Saturdays, Sundays and public holidays. The base price of R80.00 incl. VAT is for a parcel up to 10kg in Volumetric and Physical weight. Should the item/s exceed this weight, we reserve the right to increase the shipping charge accordingly. 

Please Note: The above prices quoted are for ordering online through the ORMSdirect website only. A different rate will be quoted if handled manually through our camera sales department. Our delivery service only runs from Monday to Friday. Saturday morning deliveries can be done by special arrangement only and at an additional charge. Please contact info@orms.co.za to arrange. We reserve the right to re-quote the delivery fee should this become too expensive. 

1.  What warranty comes with the goods purchased ?

All products excluding batteries sold by Orms are covered by a minimum of a one year local warranty, reckoned from the date of purchase, to protect you against manufacturing defects.

CANON

Canon IXUS, PowerShot compact cameras are covered by a full 1 Year Warranty
Canon DSLR and Mirrorless cameras are covered by a full 2 Year Warranty.
Canon video cameras including Legria and X-series are covered by a full 1 Year Warranty.

NIKON

Nikon compacts excluding the Coolpix P900 are covered by a full 1 Year Warranty.
Nikon DSLR's including the CoolPix P900 and are covered by a full 2 Year Warranty.

Panasonic

Panasonic cameras and lenses are covered by a full 2 Year Warranty.

FUJIFILM

Fujifilm cameras  are covered by a 2 Year Warranty.

SIGMA & TAMRON LENSES

Sigma and Tamron products are covered by a 3 Year Warranty, which only applies to when registering your Tamron/Sigma product.

LEXAR & SANDISK MEMORY CARDS

Lexar and Sandisk memory cards are covered by a Limited Lifetime Warranty.

LOWEPRO BAGS

Lowepro's Limited Original Owner Warranty covers defects in materials and workmanship during the useful life of the product.  The warranty does not cover damage caused by improper care.

USED GEAR PURCHASED FROM ORMS

 All used gear sold by ORMS is supplied with a 6 Month Warranty.

REFURBISHED GEAR PURCHASED FROM ORMS

 All refurbished gear sold by ORMS is supplied with a 12 Month Warranty.

2.  My product has gone faulty, now what ?

Please contact our service division straight away on 021 - 469 1962 and notify them of the fault. You may also e-mail them at repairs@orms.co.za

   1. If a product is defective / faulty, ORMS will replace the product within a 10 day period deemed from the date of receiving the product.  ORMS will also cover the shipping costs within the borders of South Africa.

   2. During the warranty period, Orms will arrange collection of the faulty item, facilitate the repair and then ship the product back to the customer, bearing all risks and costs.

   3. Please see our policies under Return Policy and Servicing & Repair Policy for further information

Orms is not obliged to repair products that fall outside of the manufacturers warranty period, or products that are damaged accidentally, however Orms in seeking to deliver the highest standard of customer service will gladly assist the customer in having the product repaired via the network of repair agents with which Orms has business dealings.

Giving Our Customers Peace of Mind:

You can have peace of mind that ORMS only stocks genuine and locally obtained brands. We are confident that you will be satisfied with every purchase you make. If you experience any problem or concern, please refer to the options provided for below. We are committed to operate our business in terms of the Consumer Protection Act and all policies are subject to the applicable law.

Returns Are Subject to the Following Conditions:

We will refund or exchange most goods if you return them within 10 days of purchase. You will need to provide your original invoice, so please keep this in a safe place. Goods returned after this 10 day period will attract a handling and restocking fee.

1. The products must still be in their original condition and packaging and you may not have used them at all.
2. The return is done so at the expense of the customer, who will cover all courier fees involved. This will be deducted from the product purchase price if a refund is required.
3. For an exchange, the client is liable for the courier fee for both the return and resending of the new replacement item.
4. The products are re-parcelled in a suitable cardboard box and sealed properly for the return journey. Please remember to put a copy of your invoice in the box.

Are Any Goods Excluded From The 10 Day Refund or